Retail IDEA - Dindigul |Madurai| SO/SSO

Urgent hiring for Retail Project Sales Officer for Dindigul Location:

Position: SO & SSO

Location: Madurai

Notice Period: Immediate Joiner & Max 30 days.

Candidate should have experience with interiors decorators, engineers, architectures, contractors.

Candidate should have experience in project sales.

Preferred Industry - Premium Tiles, Tiles Chemicals.

Essential Duties and Responsibilities:

• B2B Sales and Business Development:
• Collaborate to identify new business opportunities within assign geography.
• Participate in sales meetings and presentations to pitch products and services to potential clients- Builders, Contractors, Architects, Consultants, etc.
• Follow up on leads and inquiries promptly, converting them into sales opportunities.
• Achieve Sales Targets and KPIs set by the company.
• Client Relationship Management:
• Build and maintain strong relationships with existing B2B clients.
• Regularly communicate with clients to understand their needs, concerns, and feedback.
• Act as a trusted advisor, providing guidance and support to clients as needed.
• Proactively identify opportunities to upsell or cross-sell products or services.
• Product and Market Knowledge:
• Develop a deep understanding of our product, services and their applications in the B2B market.
• Educate clients on the features, benefits, and value propositions of our offerings.
• Customer Service Excellence:
• Provide timely and effective responses to client inquiries, issues, and complaints.
• Ensure high levels of customer satisfaction by delivering personalized solutions and resolving problems efficiently.
• Act as a liaison between clients and internal departments to address any service-related issues.
• Administrative Tasks:
• Maintain accurate records of client interactions, sales activities, and other relevant data in CRM systems.
• Prepare reports and presentations for management review, highlighting sales performance and client feedback.
• Assist in the preparation of proposals, contracts, and other documentation as needed.