Tele Marketing Executive

Telemarketer Roles and Responsibilities in the Plywood & Wooden Door Industry

Roles of a Telemarketer:

Lead Generation & Prospecting

1.Identify potential customers such as interior designers, architects, contractors, builders, retailers, and wholesalers.

Research and compile a database of target clients.

Reach out to cold and warm leads through calls, emails, and messages.

Product Promotion & Awareness

2.Educate potential clients about different types of plywood, wooden doors, and related products.

Highlight product features, durability, pricing, and benefits over competitors.

Provide product catalogs, brochures, and samples if required.

Sales Conversion & Follow-ups

3.Persuade potential buyers to make purchases.

Handle customer objections and provide solutions.

Follow up regularly with interested customers to close deals.

Customer Relationship Management

4.Maintain a strong relationship with existing and new customers.

Address queries, complaints, and concerns professionally.

Offer after-sales support and ensure customer satisfaction.

Market Research & Competitor Analysis

5.Gather customer feedback and understand market demand.

Stay updated on competitor pricing, new product launches, and industry trends.

Provide insights to the sales and marketing team for strategy development.

Data Management & Reporting

Maintain records of customer interactions, sales, and feedback.

Prepare daily/weekly reports on lead status and sales performance.

Use CRM software to manage customer data efficiently.

Key Skills Required:

Strong communication and persuasion skills.

Knowledge of plywood, wooden doors, and related products.

Ability to handle objections and negotiations.

Proficiency in CRM software and MS Office tools.

Good follow-up and time management skills.

Strong in Telemarketing Skills and Sales Lead Generation.