IT Sales Account Executive (International sales Experience)

Position: IT Sales Account Executive - Night Shift

NOTE: We need candidates from South region can relocate Hyderabad or Native Hyderabad

Who We Are:

Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner.

Who You Are

This position will be a Hybrid/ WFO and you will be working closely with the team in the United States through video chat, instant messaging, e-mail, phone, and through our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company that is expanding rapidly and we are seeking team members who will share our vision for the future and work collaboratively in order to accomplish Base8's goals. We pride ourselves on providing superior service to our clients, which includes having attention to detail, following the processes in place, and being able to adapt to a variety of situations.

Job Overview

Our Sales department is looking for a detailed-oriented and hardworking candidate to join us as a Sales Account Executive.

As Sales Account Executive, you will be responsible for acting as a primary point of contact for our clients. You will also be responsible for managing the client accounts and offering them excellent customer service. To be successful in this job position, you should possess excellent communication skills as well as be proficient in CRM software's. You should have good team management abilities and be able to think creatively.

If you think you have all the desired capabilities and find yourself suitable for this job role, do send in your applications today. We will be happy to meet you soon.

Responsibilities

• Handling and managing clients' accounts.
• Identifying new sales opportunities to secure deals.
• Building healthy relationships with new and existing clients.
• Attending the meeting with clients and understanding their needs.
• Explaining products to the prospective customers.
• Providing excellent customer service and customer satisfaction.
• Setting timeline and budget constraints.
• Monitoring and analyzing sales performance metrics and KPIs.
• Offering after-sales support to the clients.
• Resolving customer's complaints and issues in a professional manner.
• Organizing data in the Customer Relationship Management software.
• Creating sales reports and presenting them to the higher management.
• Providing feedback to the Sales department to improve the processes.
• Working in collaboration with the Account Executives.
• Closing the leads generated by the Sales department.
• Staying updated with the marketing trends in the industry.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Must have worked into IT Sector or into service provider company
• Working experience of 4+years as a Sales Account Executive for international Market, or a similar role in the Sales industry.
• Sound experience in handling international customer and sales will be advantageous.
• Ability to communicate with clients efficiently.
• Knowledge and experience of using Customer Relationship Management (CRM) software.
• Extensive understanding of sales performance metrics.
• Ability to solve problems promptly.
• Good negotiation and analytical skills.
• Outstanding interpersonal and organizational skills.
• Ability to work in a team environment.
• Ability to manage and handle multiple tasks.
• A sharp eye for details for accuracy.

Must have worked with IT Service provider company with Excellent communication skills worked with International clients mainly US & UK