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Production Operations Specialist
4-7 years
Hyderabad / Secunderabad
1 vacancy
Production Operations Specialist
Bank of America
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Individual Performance testing professional will get an opportunity to work with CTO PCM team for multiple CSWT application capacity planning. Tools used are Splunk, AppDynamics, Dynatrace etc.
- This position is for an Analyst with 4 to 7 years work experience or a demonstrated aptitude to review and analyze CPU & Memory resource utilization and anomalies.
- Candidate will be required to support periodic review cycles for applications assigned.
- Candidate will be required to drill down using provided tools to determine root cause of resource anomalies identified.
- Candidate is required to reach out to application owner in email to communicate the status on their application and request additional information if required.
- Candidate will be required to engage and communicate findings to SME s responsible for the application.
- The ideal candidate must be self-motivated, proactive, attention to detail, with strong communication & analytical skills.
- The candidate will be required to demonstrate the ability to analyze metrics using tools provided.
- The candidate will be required to demonstrate skills using Microsoft tools.
- The candidate will be required to communicate professionally in email.
- The candidate is expected to leverage their knowledge and experience to mentor and guide new members that are added to the team as needed.
- The goal of the Capacity Management team is very much a group effort, requiring ongoing mutual support amongst team members. The candidate will be expected to foster a culture of support and knowledge sharing.
- Ascertain and understand application architecture
- Analyze application data from sources like PE test results/Splunk/Perfmon/AppD
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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