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71 Bank of America Jobs

Software Engineer II A - GBS IND

9-14 years

Chennai

1 vacancy

Software Engineer II A - GBS IND

Bank of America

posted 2d ago

Job Description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview * :

The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes, and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.

Job Description * :

The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.

The ServiceNow OPS Engineer will have a role in Supporting the ServiceNow platform as defined by the Product teams and guide the development team in solution design and implementation approaches that align to best practices.

.

Responsibilities * :

  • Ensure the Servicenow support is provided in line with organization Controls.
  • Support and maintain the ServiceNow platform in alignment with the strategy.
  • Enforce Support standards for servicenow.
  • Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence.
  • Provide input to and sign off on solution design for complex features.
  • Adhere to ServiceNow quality control processes and routines.

Requirements * :

Education * : B.E/BTech Comp Science, M.C.A

Experience Range *: 9 years - 14 years

Foundational Skills * :

  • Experience in ServiceNow Platform operations.
  • Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions.
  • Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies.
  • Experience supporting ServiceNow integrations for security, risk, and compliance.
  • Experience leveraging MID servers for integration and automation.
  • Experience with front-end technologies like HTML, CSS, and JS.
  • Experience with custom REST/SOAP APIs (web services).
  • Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets.
  • Experience with CMDB design and implementation.
  • Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.).
  • Experience gathering and analyzing system requirements.

Desired Skills * :

  • ServiceNow certified implementation specialist (CIS).
  • ServiceNow certified application developer (CAD).

Work Timings * : 11.30 am - 8.30 pm

Job Location * : Chennai


Employment Type: Full Time, Permanent

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Prepare for Software Engineer II roles with real interview advice

Top Bank of America Software Engineer II Interview Questions

Q1. Beautiful String Problem Statement Given a binary string STR containing either '0' or '1', determine the minimum number of operations neede ... read more
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What people at Bank of America are saying

4.7
 Rating based on 29 Software Engineer II reviews

Likes

We will have good work life balance, good salary, Work culture, flexibility, security and benifits.

  • Salary - Excellent
  • +6 more
Dislikes

Nothing as of now.

Read 29 Software Engineer II reviews

Software Engineer II salary at Bank of America

reported by 162 employees with 6-11 years exp.
₹9 L/yr - ₹29 L/yr
28% more than the average Software Engineer II Salary in India
View more details

What Bank of America employees are saying about work life

based on 3k employees
65%
87%
81%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Bank of America Benefits

Free Transport
Cafeteria
Health Insurance
Gymnasium
Soft Skill Training
Job Training +6 more
View more benefits

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