Senior Executive - Operations and Service

Job Purpose
Duties and Responsibilities
Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives
Training for subsequent new hires on Policies & Processes for Gold Loan.
Ensuring policy adherence and meeting the TAT at branches.
Ensuring adherence to Vaulting Process & Policies.
Auditing Gold as per laid down Policies & Process.
Valuation of Gold Ornaments

Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.
Data Analysis & Sharing of best practices with other location teams
Required Qualifications and Experience
Graduate 1-4 years of relevant experience in Gold loan Industry.
Knowledge of Gold Appraisal process
Imparting Gold Appraisal / Evaluation Training.
Good interpersonal skills