Senior Executive - Operations and Service

• Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives
• Training for subsequent new hires on Policies & Processes for Gold Loan.
• Ensuring policy adherence and meeting the TAT at branches.
• Ensuring adherence to Vaulting Process & Policies.
• Auditing Gold as per laid down Policies & Process.
• Valuation of Gold Ornaments
• Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.
• Data Analysis & Sharing of best practices with other location teams

Required Qualifications and Experience

• Graduate 1-4 years of relevant experience in Gold loan Industry.
• Knowledge of Gold Appraisal process
• Imparting Gold Appraisal / Evaluation Training.
• Good interpersonal skills