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Unit Manager - Debt Management Services ...

8-10 years

Pune

Unit Manager - Debt Management Services ...

Bajaj Finance

posted 4d ago

Job Description

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
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  • Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
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  • Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
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  • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
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  • Ensure adherence to the Code of Conduct.
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  • Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
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  • Keeping the write off per cent within risk pricing.
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  • Control portfolio in terms of bucket flows.
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  • Handle customer issues escalations.
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  • Feed back on credit policy based on market conditions.
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  • Approve waivers on PI as per delegation matrix.
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  • Ensuring documented feedback and action taken on all cases in soft buckets.
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  • Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
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  • Manage and put support mechanism for legal / police issues.
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  • Ensuring audit queries are complied with, ensuring corrective and preventive action.
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  • Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
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  • Recruitment of collection officers / area managers.
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  • Constant evaluation of collection officers/area managers    

    Required Qualifications and Experience  
    People Management skills.
    Х Demonstrated success & achievement orientation.
    Х Excellent communication skills.
    Х Negotiation Skills
    Х Strong bias for action & driving results in a high performance environment.
    Х Demonstrated ability to lead from the front.
    Х Excellent relationship skills.
    Х Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
    Х Exceptionally high motivational levels and needs to be a self starter.
    Ð¥ Working knowledge of computers.    

  • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

    Prepare for Bajaj Finance Unit Manager roles with real interview advice

    Top Bajaj Finance Unit Manager Interview Questions

    Q1. How to collect default customer. How to trace customer shifted given address
    Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
    Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
    View all 96 questions

    What people at Bajaj Finance are saying

    3.4
     Rating based on 27 Unit Manager reviews

    Likes

    Salary is ok only.

    • Salary - Good
    Dislikes

    Apart from salary everything is bakwaas.. Not employee friendly company.

    • Work satisfaction - Poor
    • +2 more
    Read 27 Unit Manager reviews

    Unit Manager salary at Bajaj Finance

    reported by 269 employees with 2-8 years exp.
    ₹7.4 L/yr - ₹19 L/yr
    113% more than the average Unit Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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