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Bajaj Finance

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4.0

based on 6.7k Reviews

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1981 Bajaj Finance Jobs

Deputy Area Manager - Debt Management Se...

BAJAJ FINANCIAL SECURITIES LIMITED

 · 

4.0

 based on 6.7k Reviews

8-10 years

Jorhat

Deputy Area Manager - Debt Management Se...

Bajaj Finance

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Chemical Engineering Customer Service DevOps AWS Java

+ 16 more

Job Description

    

Job Purpose  
To assist the organization in collecting outstanding dues and Non-Performing Loans (NPLs) for DMS- The Wheels- 2W/3W across all payment buckets, aiming to reduce outstanding amounts.    

Duties and Responsibilities  
1. Managing Collection Targets
ï‚
  •  Ensure adherence to collection schedules.
    ï‚
  •  Attain EMI and penalty collection objectives.
    ï‚
  •  Reposition vehicles in cases of defaults.
    ï‚
  •  Close cases by securing settlement amounts.
    ï‚
  •  Explore diverse customer communication approaches for effective recovery.

    2. Vendor Management
    ï‚
  •  Appoint collection agencies.
    ï‚
  •  Strategize and allocate tasks to agencies.
    ï‚
  •  Conduct on-site checks to validate procedural adherence.
    ï‚
  •  Ensure prompt payment deposits by Field Officers (FOS).
    ï‚
  •  Guarantee timely payments to vendors as per the schedule.
    ï‚
  •  Conduct training sessions for agents working with vendors.

    3. Executing Recovery Procedures
    ï‚
  •  Initiate customer calls for debt recovery.
    ï‚
  •  Ensure team compliance with Standard Operating Procedures (SOPs) during customer interactions.
    ï‚
  •  Gather customer feedback to improve the collection process.
    ï‚
  •  Conduct training sessions to enhance the team's collection skills.

    4.Stakeholder Management
    ï‚
  •  Conduct regular stakeholder reviews.
    ï‚
  •  Align stakeholders with the collection strategy.
    ï‚
  •  Realign case priorities based on defined deliverables and objectives.
    4. 
    5. Team Management
    ï‚
  •  Participate in recruitment process to identify right talent for various roles in the team
    ï‚
  •  Identify high potential talent and provide opportunity to groom them for future roles
    ï‚
  •  Provide ongoing coaching, mentoring, and performance feedback to ensure the team's success.
    ï‚
  •  Set clear targets, train & motivate the team, and foster a positive and collaborative work environment.    

    Key Decisions / Dimensions  
    Following decisions are taken by the role:
    ï‚
  •  Appointment of Vendors    

    Major Challenges  
    ï‚
  •  Managing assertive customers in default
    ï‚
  •  Dealing with deliberate defaulters
    ï‚
  •  Sustaining a high team morale    

    Required Qualifications and Experience  
    a) Qualifications
    ï‚
  •  Graduate in any stream
    b) Key skills required
  •  Minimum 8-10 years of work experience in a finance industry in recoveries of two wheelers
  •  Experience of managing a team is required
  •  Communication Skills & Stakeholder Management
  •  Good knowledge and connect with legal entities
  •  Leadership qualities
  •  Result Oriented Mindset
  •  Good team player
  •  Motivation skills    

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Deputy Area Manager roles with real interview advice

    What people at Bajaj Finance are saying

    4.0
     Rating based on 29 Deputy Area Manager reviews

    Likes

    Care of Employee

    • Salary - Excellent
      • +6 more
    Dislikes

    Nothing dislike

    Read 29 Deputy Area Manager reviews

    Deputy Area Manager salary at Bajaj Finance

    reported by 133 employees with 3-10 years exp.
    ₹5.4 L/yr - ₹11.3 L/yr
    At par with the average Deputy Area Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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