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Senior Executive - Debt Management Servi...

2-3 years

₹ 1.45 - 3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

Senior Executive - Debt Management Servi...

Bajaj Finance

posted 8d ago

Job Description

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
  • Responsible for Field Debt Collection of Credit Card in the respective location.
  • Personal Visit to high POS and Critical customers.
  • Identifying the Collection Agencies in the respective Location for Capacity building.
  • Managing Agencies and Collection Executives of Agency.
  • Ensuring timely allocation in automated or manual environment.
  • Delivery of Critical Collection Performance metrics in the location for Cards.

  • Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
  • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
  • Ensure adherence to the Code of Conduct.
  • Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Handle customer issues escalations.

  • Ensuring documented feedback and action taken on all cases in soft buckets.
  • Ensuring adequate â"Feet on Streetâ" availability bucket-wise / segment-wise.
  • Report for support on mechanism for legal / police issues.
  • Ensuring audit queries are complied with, ensuring corrective and preventive action.
  • Manage productivity by fixing productivity parameters for Agencies / collection executives monitoring performance against set parameters like DRR and weekly milestones and daily review of agency field executives and agency in the location.    

    Required Qualifications and Experience  
  • Demonstrated success & achievement orientation.

  • Good communication skills.

  • Negotiation Skills

  • Strong bias for action & driving results in a high performance environment.

  • Demonstrated ability to lead from the front.

  • Good Interpersonal skills.

  • Working knowledge of computers.    

  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Senior Executive roles with real interview advice

    Top Bajaj Finance Senior Executive Interview Questions

    Q1. How to collect default customer. How to trace customer shifted given address
    Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
    Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
    View all 96 questions

    What people at Bajaj Finance are saying

    4.2
     Rating based on 29 Senior Executive reviews

    Likes

    This Work is Professional To Work and The will benifits to All ok. But very Nice job

    • Salary - Excellent
    • +6 more
    Dislikes

    They wil Target very Hard and Faithfully.

    Read 29 Senior Executive reviews

    Senior Executive salary at Bajaj Finance

    reported by 96 employees
    Lock Unlock
    ₹1.3 L/yr - ₹4.6 L/yr
    44% less than the average Senior Executive Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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