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Bajaj Finance

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4.0

based on 6.7k Reviews

Video summary

6751 Bajaj Finance Jobs

Cluster Manager - Debt Management Servic...

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

8-10 years

₹ 7 - 23L/yr (AmbitionBox estimate)

Pune

Cluster Manager - Debt Management Servic...

Bajaj Finance

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Customer Service Salesforce Collections Counselling Business Development

+ 8 more

Job Description

Job Purpose
â"This position is open with Bajaj Finance ltd.â"

Duties and Responsibilities
To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
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Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
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Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
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Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
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Ensure adherence to the Code of Conduct.
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Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
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Keeping the write off per cent within risk pricing.
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Control portfolio in terms of bucket flows.
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Handle customer issues escalations.
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Feed back on credit policy based on market conditions.
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Approve waivers on PI as per delegation matrix.
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Ensuring documented feedback and action taken on all cases in soft buckets.
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Ensuring adequate Â“Feet on StreetÂ” availability area-wise / bucket-wise / segment-wise.
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Manage and put support mechanism for legal / police issues.
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Ensuring audit queries are complied with, ensuring corrective and preventive action.
Â

Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
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Recruitment of collection officers / area managers.
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Constant evaluation of collection officers/area managers

Required Qualifications and Experience
People Management skills.
Ð¥ Demonstrated success & achievement orientation.
Ð¥ Excellent communication skills.
Ð¥ Negotiation Skills
Ð¥ Strong bias for action & driving results in a high performance environment.
Ð¥ Demonstrated ability to lead from the front.
Ð¥ Excellent relationship skills.
Ð¥ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
Ð¥ Exceptionally high motivational levels and needs to be a self starter.
Ð¥ Working knowledge of computers.

Employment Type: Full Time, Permanent

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Bajaj Finance Interview Questions & Tips

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What people at Bajaj Finance are saying

4.0

Rating based on 50 Cluster Manager reviews

Anonymous · Finance & Accounting in Pune

Likes

Company incentives, periodic promotions

Salary - Good

+2 more

Dislikes

6 days work culture, too much of micro management, compulsory work from location, lack of flexibility

Company culture - Poor

+1 more

Read 50 Cluster Manager reviews

Cluster Manager salary at Bajaj Finance

reported by 275 employees with 5-17 years exp.

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₹8 L/yr - ₹29.5 L/yr

112% more than the average Cluster Manager Salary in India

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What Bajaj Finance employees are saying about work life

based on 6.7k employees

53%

72%

52%

97%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

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