Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Bajaj Finance

Compare

4.0

based on 6.7k Reviews

Video summary

1981 Bajaj Finance Jobs

Cluster Manager - Tractor Finance

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

10-15 years

Pune

Cluster Manager - Tractor Finance

Bajaj Finance

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Costing Accounts Receivable Collections Business Development Banking Collection

+ 10 more

Job Description

Job Purpose
"This position is open with Bajaj finance limited"
Plan, organize and control collections for PLCS Tier II Growth markets for Bucket 0 and Bucket 1 through efficient portfolio management and cost management; Develop forecasts for manpower and collections resolution planning

Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
1. Collection planning- Monthly, six monthly and annual planning
ï‚

Analyze the AOP targets and determine aspirational targets; Spread the target across the calendar months to gradually increase resolution as per the location wise nuances
ï‚

Cascade the AOP and aspirational targets across the ZMs and RCM
ï‚

Review performance (POS resolution and POS flow) both region and location wise to identify poor performing areas and provide course correction inputs to improve collection efficiency

2. Forecasting Manpower
ï‚

Prepare manpower planning forecasts for collections based on business volumes, location requirements, etc.
ï‚

Engage with PLCS sales team and risk team to understand plans for new locations, sales contests and business volumes
ï‚

Determine impact of business volumes on delinquency and incorporate into manpower planning forecasts

3. Portfolio management
ï‚

Analyze the Account Receivables (AR) to understand percentage of FEMI bounce and conduct trend analysis of average percentage movements to evaluate the portfolio
ï‚

Identify gaps and determine areas of process lapse impacting higher percentage of FEMI; Highlight to Risk team for potential changes to the defined processes
ï‚

Review the loss number to ensure adherence to budget target and AOP; Identify areas of deviations and guide team to determine principle outstanding (POS) resolution and in turn the count level resolution to ensure minimal variance

4. Cost management
ï‚

Monitor the collections cost such as per receipt costing, penalty collections, etc.; in case of deviations closely review higher payout and impact on collections
ï‚

Review the collections agency metrics such as payout, penalty collections, penalty penetration, etc. to ensure alignment with company objectives
ï‚

Determine markets with opportunities to introduce and drive touch free collections (lower cost) through tele-calling
ï‚

Negotiate and finalize vendors providing tele-calling capability to drive the touch free collections
ï‚

Monitor penalty collection percentage, penalty penetration, etc. and drive penalty collections to contain the collections costs by better leveraging tele-calling efforts for collecting bounce charges, improve penalty penetrations, etc.
ï‚

Identify opportunities for introducing and deepening penetration of digital channel as waiver for online payment, charges for physical payment pick up, etc.

5. Vendor management
ï‚

Engage with the Hub Con (Regional level) and Telecalling (Pan India) vendors to develop relations and enhance alignment with company expectations
ï‚

Review the monthly allocation for vendors, day wise resolution for early resolution and referrals for non-contactable to field teams
ï‚

Conduct discussions with vendor representatives on payout and review performance
ï‚

Visit collection agencies (small vendors, direct collection agencies, etc.) to discuss process lapse and gain|6. Team development
ï‚

Implement reward and recognition mechanisms to motivate and engage the team to meet the objectives
ï‚

Participate in recruitment process to identify the right talent at various positions within the team
ï‚

Establish individual performance expectations and regularly review individual performance of the team
ï‚

Identify development opportunities for team members to enhance their functional knowledge

7. Team development
ï‚

Implement reward and recognition mechanisms to motivate and engage the team to meet the objectives
ï‚

Participate in recruitment process to identify the right talent at various positions within the team
ï‚

Establish individual performance expectations and regularly review individual performance of the team
4. Identify development opportunities for team members to enhance their functional knowledge

Required Qualifications and Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications
a) Qualifications
ï‚

Post- graduation
b) Work Experience
ï‚

More than 10 years of experience
ï‚

Strong experience and practical knowledge of Collections (including tele-calling and field collection)

Employment Type: Full Time, Permanent

Read full job description

Bajaj Finance Interview Questions & Tips

Prepare for Bajaj Finance Cluster Manager roles with real interview advice

What people at Bajaj Finance are saying

4.0

Rating based on 49 Cluster Manager reviews

Anonymous · Finance & Accounting in Pune

Likes

Company incentives, periodic promotions

Salary - Good

+2 more

Dislikes

6 days work culture, too much of micro management, compulsory work from location, lack of flexibility

Company culture - Poor

+1 more

Read 49 Cluster Manager reviews

Cluster Manager salary at Bajaj Finance

reported by 260 employees with 5-14 years exp.

₹7.9 L/yr - ₹29.5 L/yr

113% more than the average Cluster Manager Salary in India

View more details

What Bajaj Finance employees are saying about work life

based on 6.7k employees

53%

72%

52%

97%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

Compare Bajaj Finance with

HDFC Bank

3.9

Compare

ICICI Bank

4.0

Compare

Axis Bank

3.8

Compare

Kotak Mahindra Bank

3.8

Compare

State Bank of India

3.8

Compare

Tata Capital

4.1

Compare

Mahindra Finance

4.1

Compare

L&T Finance

3.9

Compare

HDB Financial Services

4.0

Compare

Shriram Finance

4.1

Compare

Muthoot Fincorp

4.5

Compare

IIFL Finance

4.0

Compare

Muthoot Finance

3.6

Compare

Home Credit Finance

4.1

Compare

Manappuram Finance

3.9

Compare

SMFG India Credit

4.0

Compare

Piramal Capital Housing Finance

4.2

Compare

TVS Credit

4.3

Compare

Mahindra Rural Housing Finance

4.0

Compare

Bharat Financial Inclusion

3.9

Compare

Similar Jobs for you

Cluster Manager at BAJAJ FINANCIAL SECURITIES LIMITED

Lucknow

10-15 Yrs

₹ 12-17 LPA

Cluster Manager at Bajaj Finserv Ltd.

Pune

10-15 Yrs

₹ 10-15 LPA

Cluster Manager at Bajaj Finserv Ltd.

Lucknow

10-15 Yrs

₹ 10-15 LPA

Area Manager at BAJAJ FINANCIAL SECURITIES LIMITED

Indore

10-15 Yrs

₹ 12-17 LPA

Area Manager at BAJAJ FINANCIAL SECURITIES LIMITED

Jaipur

10-15 Yrs

₹ 12-17 LPA

Area Manager at BAJAJ FINANCIAL SECURITIES LIMITED

Bhopal

10-15 Yrs

₹ 12-17 LPA

Area Manager at Bajaj Finserv Ltd.

Indore

10-15 Yrs

₹ 10-15 LPA

Assistant Manager at Home Credit

Mumbai, Pune

5-10 Yrs

₹ 5-10 LPA

Assistant Manager at Home Credit

Chennai

5-10 Yrs

₹ 5-10 LPA

Assistant Manager at Home Credit

Kolkata

5-10 Yrs

₹ 5-10 LPA