Region Head Travel-Retail

1. Business Planning and Execution

• Drive business performance for Mumbai Geography in alignment with business plan for Travel Vertical to deliver defined topline targets.
• Conducting structured meetings with teams for cascading business plan & provide them with inputs to achieve agreed topline and focus on preferred LOBs.
• Design & Implement local R&R and contests for the team to ensure focus on deliverables and drive business.
• Plan & deliver training to enhance sales capabilities of team to ensure they are equipped to drive business with intermediaries.
• Support and Guide the team in Identification of new/potential agents from competition and influencing them to do business with BAGIC

1. Intermediaries management

• Support and develop intermediaries by recommending focus areas/ target segments and guide them to maximize revenue generated for BAGIC
• Conduct meetings with intermediaries for evaluating and increasing their wallet share as well as business mix with a focus on profitability.
• Assessing and exploring reasons for low performance of potential intermediaries and provide enablers for an improved delivery
• Timely and efficient addressing of Service related issues and escalations with respect to payouts, claims, etc to keep intermediaries engaged on commitments.

1. Team management

• Participate in selection procedure to identify and hire right talent in the team
• Set objectives, conduct reviews and close appraisal process for team as per timelines
• Drive weekly reviews with team members to keep a check on overall team s performance

Support team members in delivering their responsibilities in business as usual and resolve their concerns/ challenges, if any