Agency Support

1. Campaign Management

Design/Ideation of campaigns for IMD s, employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team.

Plan & design communication plan for all the campaigns.

Plan & execution for events across locations depending upon the type of campaign.

Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance.

2. Stakeholder Management ( Internal / External )

Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities.

Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB.

Plan for training, communication of new systems to internal teams.

Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD s / employees.

3. MIS & Reporting

Plan frequency of reports, consumer of reports & formats of report.

Review the reports for veracity randomly & suggest corrections for deviations.

Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder.

Liaising with external vendors on planning & delivery of frequent report automations.

4. IT Support & Automation

SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system.

Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.