Scrum Master, TSG Agile Center of Excellence

• This role acts as the servant leader of a specified agile product team by removing impediments and coaching the team in the agile methodology
• They must understand the business at a high level and be able to exercise technical aptitude to understand and resolve impediments
• They must be capable of leading a team to self-organization and push back against the Product Owner
• This role facilitates the appropriate scrum events and employs various techniques to foster collaboration and protect the team from outside distractions
• They will support the Product Owner to ensure that the product backlog has substantial sprint ready items that tie to the overall product vision

• Facilitate the appropriate scrum events: Sprint Planning, Daily Stand-Ups, Backlog Refinement, Retrospectives, sprint/release planning, and other Scrum-related meetings
• Inspire the agile product team to embrace the full adoption of scrum practices by coaching the team on the framework and instilling an inspect and adapt mindset
• Empower the team to self-organize in pursuit of a better, more fulfilling experience and improved productivity
• Generate a common understanding amongst the team of the product vision and strategy
• Create an environment for the agile product team to thrive by protecting the team from outside distractions and over commitment
• Champion ongoing process improvement initiatives to implement agile best practices
• Design processes and practices to help the team anticipate and identify impediments while resolving basic team impediments. Recognize when to escalate the impediments and who to involve
• Assist in team development while holding team members accountable for their commitments, removing roadblocks to their work, and mentoring and developing team members
• Ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
• Advise and coach the Product Owner on the scrum framework, getting items to ready , user story best practices, writing good acceptance criteria
• Drive sharing of scrum best practices across Bain agile teams
• Provide management level reporting on project status, risks and mitigation strategies
• Track and communicate team velocity, happiness and sprint/release progress to all affected teams and management

Agile champion - 10%

• Contribute to initiative work within the capability team

• Associates/Bachelor s degree or an equivalent combination of education, training and experience
• 3-5 years experience on an agile team in a Scrum Master or similar role
• Some expertise in agile ways of working or demonstrated motivation to learn
• Strong interpersonal and communication skills
• Self-motivated, proactive, and dependable
• High level of detail orientation
• Proactively identifies conflicts or roadblocks, often able to resolve independently
• Effective conflict resolution skills
• Flexible to shifting priorities
• Aspires to learn from best demonstrated practices and to improve work efficiency and sustainability
• Ability to work independently and with teams
• Demonstrated aptitude to follow technical discussions
• High performance and standards as demonstrated by academic or previous job experience