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43 Bain & Company Jobs
Analyst, Global Staffing
Bain & Company
posted 18hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Become a trusted primary contact for staffing application support by answering questions and troubleshooting issues, attempting to find the root cause, and escalating when required via a shared support inbox.
- Develop and maintain product documentation to ensure both end users and the Staffing system team have the most up-to-date information.
- Test routine updates and enhancements to ensure necessary functionality continues to work and are user friendly.
- Plan and lead virtual training sessions with new and existing staffing stakeholders to deepen understanding of BOSS product offerings.
- Assist in planning and executing routine audits to help drive product adoption, staffing policy compliance, and other ad hoc analysis as required.
Manage enhancement requests (30%)
- Support the Product Owner in eliciting requirements, working with users to understand requests and potential solutions.
- Transform user requests into actionable work by developing product backlog items (user stories), process flow diagrams, and other supporting materials as the Product Owner directs.
- Work collaboratively with the appropriate technical teams and third parties to complete these items, continuously communicating with key stakeholders.
- Contribute to the agile development process by participating in all Scrum events.
Develop domain knowledge (10%)
- Become an expert in and stay up to date on Bain s staffing processes, systems, and data used by the staffing community, with the ability to independently support and answer internal customer questions.
Qualifications
- Associate s/Bachelor s degree required with a focus in Business and/or computer-related field preferred or an equivalent combination of education, training and experience as well as 2-4+ years of progressive experience (2+ years progressive), 1+ years experience in a requirements role (e.g. B.A.) and 1+ years working with technical teams required.
- Practical experience in gathering and interpreting user needs, and defining, documenting, and validating requirements.
- Proficiency in tools such as Tableau, SQL, and WalkMe.
- Excellent communication and interpersonal skills, with a passion for understanding and addressing customer needs.
- Quickly grasps new requirements, technologies, tools, and concepts, and the ability to problem-solve and take initiative on multi-faceted projects/responsibilities are all required.
Employment Type: Full Time, Permanent
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What people at Bain & Company are saying
Rating based on 7 Analyst
reviews
Anonymous · Data Science & Analytics
in New Delhi
Likes
Great culture of the company
- Salary - Excellent
+6 more
Dislikes
Nothing much to say about the company
Analyst salary at Bain & Company
reported by
189
employees
₹8
L/yr - ₹15
L/yr
83%
more
than the average Analyst Salary in India
View more details
What Bain & Company employees are saying about work life
based on 269 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Bain & Company Benefits
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