Corporate Applications Analyst

Brief team/department description: Our Global Digital team India at Azurity Pharm is building new capabilities in Corporate Applications

• The Corporate Applications Analyst is responsible for the implementation, maintenance, support, and enhancement of corporate applications critical to various business functions. This role involves collaborating with cross-functional teams to ensure systems meet operational needs, driving improvements, and ensuring data integrity and compliance.

Primary Roles & Responsibilities

Experience in Following Enterprise Applications

• D365, QuickBooks Enterprise, Sphere, ADP/ Worktango, Concur, Docusign , workday, Greenhouse/ADP/AD, Files.com, Halo, Delinea, Veeva Vault PromoMats Azure Logic Apps Etc.,

Application Support & Maintenance

• Provide day-to-day support for corporate applications, ensuring availability and optimal performance.
• Troubleshoot and resolve technical issues in collaboration with vendors and internal IT teams.
• Monitor system performance, uptime, and integrations, proactively addressing potential issues.

Systems Implementation & Configuration

• Lead or assist in the implementation of new applications or modules.
• Configure systems to align with business processes, including custom fields, workflows, and reports.
• Document system configurations, customizations, and operational procedures.

Cross-Functional Collaboration

• Work with business stakeholders to understand and document requirements for new features or enhancements.
• Collaborate with IT, HR, Finance, and other departments to ensure seamless integration of corporate applications.
• Act as a liaison between vendors and internal teams during project implementations and issue resolutions.

Integration, Data Management & Integrity

• Ensure data integrity by implementing and maintaining appropriate validation rules and governance processes.
• Support data migration, cleansing, and reconciliation efforts during system changes.
• Develop and maintain reports, dashboards, and analytics as requested by stakeholders.

Compliance & Security

• Ensure systems comply with corporate policies and regulatory requirements.
• Implement role-based access control (RBAC) and regularly review user permissions.
• Manage system audits and coordinate with internal and external auditors as needed.

Testing, UAT & Training

• Testing: Develop and execute test plans to validate system changes, enhancements, and new implementations.
• User Acceptance Testing (UAT): Coordinate with business users to conduct UAT, ensuring that all requirements are met before deployment.
• Training: Provide training sessions and create user manuals to enhance user understanding of corporate applications and new features.
• Knowledge Transfer: Facilitate knowledge transfer to ensure that key users can support routine operations and minor troubleshooting.

Reporting & Metrics

• Provide regular reports on system uptime, issue resolution times, and user satisfaction.
• Track and report on key metrics such as system usage, data accuracy, and process efficiency.

Continuous Improvement

• Identify opportunities for process improvements and system enhancements.
• Stay updated on new features and updates for the applications and recommend adoption were beneficial.

Required Educations, Skills, and Experience:

• Bachelor s degree in computer science engineer / MCA or similar fields of study.
• At least three (5 to 6) years of relevant hands-on experience in the Corporate Applications
• Hands-on experience with the listed applications.
• Excellent problem-solving, communication, and project management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Hands-on software development or systems implementation experience.