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11 Azmarq Technovation Jobs

Customer Support Representative:

0-3 years

Noida

1 vacancy

Customer Support Representative:

Azmarq Technovation

posted 1mon ago

Job Description

  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Relationship building, problem-solving, product knowledge, and digital literacy.
  • Job Expectations/Responsibilities:
    • Providing excellent customer service by responding to customer inquiries and issues promptly and effectively.
    • Resolving customer complaints in a professional and empathetic manner.
    • Maintaining a positive, helpful attitude towards customers at all times.
    • Keeping detailed records of customer interactions, transactions, comments, and complaints.
    • Collaborating with other teams to ensure customer satisfaction and retention.
    • Identifying and assessing customers needs to achieve satisfaction.
    Education / Qualification:
    • A Bachelor s degree in a relevant field or equivalent work experience in customer service.
    • Strong communication skills, both verbal and written, to effectively interact with customers.
    • Ability to remain calm and courteous under pressure while dealing with challenging situations.
    • Familiarity with customer relationship management (CRM) systems to manage customer interactions.
    • Problem-solving skills to address customer issues and find satisfactory solutions.
    • Willingness to learn about products/services to provide accurate information to customers.

    Employment Type: Full Time, Permanent

    Read full job description

    What people at Azmarq Technovation are saying

    What Azmarq Technovation employees are saying about work life

    based on 5 employees
    50%
    100%
    67%
    100%
    Flexible timing
    Monday to Friday
    Within city
    Day Shift
    View more insights

    Azmarq Technovation Benefits

    Free Transport
    Child care
    Gymnasium
    Cafeteria
    Work From Home
    Free Food +6 more
    View more benefits

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