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7 Azmarq Technovation Jobs
Customer Support Representative:
Azmarq Technovation
posted 5mon ago
Job Role Insights
Flexible timing
Job Description
- Providing excellent customer service by responding to customer inquiries and issues promptly and effectively.
- Resolving customer complaints in a professional and empathetic manner.
- Maintaining a positive, helpful attitude towards customers at all times.
- Keeping detailed records of customer interactions, transactions, comments, and complaints.
- Collaborating with other teams to ensure customer satisfaction and retention.
- Identifying and assessing customers needs to achieve satisfaction.
- A Bachelor s degree in a relevant field or equivalent work experience in customer service.
- Strong communication skills, both verbal and written, to effectively interact with customers.
- Ability to remain calm and courteous under pressure while dealing with challenging situations.
- Familiarity with customer relationship management (CRM) systems to manage customer interactions.
- Problem-solving skills to address customer issues and find satisfactory solutions.
- Willingness to learn about products/services to provide accurate information to customers.
Employment Type: Full Time, Permanent
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Flexible timing
Day Shift
Azmarq Technovation Benefits
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