Chief Manager - Business Performance Management & Analytics

Max Life Insurance

Established in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of Rs. 19,018 crores (FY21), shareholders profit after tax at Rs. 523 crores and solvency ratio of 202%, 1.35 times more than the mandatory 150% indicating the company s strong and stable financial position. Max Life has paid 99.35% claims on individual business policies and 99.27% claims on group business policies. It currently offers wide portfolio of life insurance products - Protection insurance, health, pension, annuity, child, retirement, savings and growth plans. Max Life has 10000+ employees, with presence in presence in 140+ cities across India and is ranked 18th Great Places to Work in India (the only Life insurance company in top 50).

Business Performance Management and Analytics (BPMA)

BPMA is the centralized business intelligence and analytics team and is tasked with providing critical information and insights needed to manage the business and drive data driven decisions. BPMA team is working on building a data culture, enabling data democratization, reducing information overload and equipping everyone with information / insights needed to excel in their roles.

We are looking for a passionate leader to lead entire reporting for all distribution functions. You need to have a strong desire to lead change, drive efficiency, challenge the status quo and rationalize information overload. In this role, you will work closely with distribution leaders to understand key metrics, information needs and develop business intelligence products to cater to those needs. You will also define the strategy and roadmap for the team to accelerate our journey of becoming a data driven organization.

Job Description

Position

CM, Distribution Reporting

Incumbent

Department

BPMA

Function

BPMA

Reporting to

AVP, BPMA

Band

4B

Location

Gurgaon - 90C

Team size (D/I)

D-Direct

I-Indirect

2-3 Direct reports

Total size- 6+ (incld. partners)

JOB SUMMARY

• Define the vision and roadmap for business intelligence team and champion data culture within Max Life.
• Lead and enable transformation to embrace automation and providing concise & real-time insights.
• Responsible for delivery of accurate and timely reports / dashboards.
• Coach and mentor the team to continuously improve skills and capabilities.
• Lead a team of 6+ professionals, including partners.

KEY RESPONSIBILITIES

• Handle overall distribution reporting requirements across channels and job families for enabling strategic priorities and performance management. Responsibilities also include supporting CXO reports and dashboards
• Ensure timely & accurate delivery of reporting across channels and roles.
• Proactively identify opportunities to automate reporting requirements and build delivery capabilities on digital information assets in liaison with technology function. Integrate analytics with reporting assets.
• Drive data democratization culture by designing data assets.
• Collaborate to design and build data products for distribution teams.
• Partner with data team to build data infrastructure necessary to facilitate efficient analysis, reporting and is relevant with the needs of the organization.
• Develop, coach and mentor team to become best in class business intelligence team.

Education: Master s degree (M. Sc., M. Tech., MBA or any quantitative field)

Experience:

• Financial services exposure is desirable and preferred.
• At least 10-12 years of relevant experience in business intelligence teams.

Key competencies/skills required

• Demonstrated experience of working with senior leadership / CXOs.
• Experience in standardizing, streamlining and automating business reporting.
• Technical proficiency in BI tech stack - PowerBI, SQL Server reporting services, SAP BO, etc.
• Have experience with open source BI tools.
• Well versed with data architecture / data warehousing / data lakes.
• Domain understanding of BFSI industry.
• Excellent interpersonal skills, strong verbal and written communication skills.

Max Life Insurance

Established in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of Rs. 19,018 crores (FY21), shareholders profit after tax at Rs. 523 crores and solvency ratio of 202%, 1.35 times more than the mandatory 150% indicating the company s strong and stable financial position. Max Life has paid 99.35% claims on individual business policies and 99.27% claims on group business policies. It currently offers wide portfolio of life insurance products - Protection insurance, health, pension, annuity, child, retirement, savings and growth plans. Max Life has 10000+ employees, with presence in presence in 140+ cities across India and is ranked 18th Great Places to Work in India (the only Life insurance company in top 50).

Business Performance Management and Analytics (BPMA)

BPMA is the centralized business intelligence and analytics team and is tasked with providing critical information and insights needed to manage the business and drive data driven decisions. BPMA team is working on building a data culture, enabling data democratization, reducing information overload and equipping everyone with information / insights needed to excel in their roles.

We are looking for a passionate leader to lead entire reporting for all distribution functions. You need to have a strong desire to lead change, drive efficiency, challenge the status quo and rationalize information overload. In this role, you will work closely with distribution leaders to understand key metrics, information needs and develop business intelligence products to cater to those needs. You will also define the strategy and roadmap for the team to accelerate our journey of becoming a data driven organization.

Job Description

Position

CM, Distribution Reporting

Incumbent

Department

BPMA

Function

BPMA

Reporting to

AVP, BPMA

Band

4B

Location

Gurgaon - 90C

Team size (D/I)

D-Direct

I-Indirect

2-3 Direct reports

Total size- 6+ (incld. partners)

JOB SUMMARY

• Define the vision and roadmap for business intelligence team and champion data culture within Max Life.
• Lead and enable transformation to embrace automation and providing concise & real-time insights.
• Responsible for delivery of accurate and timely reports / dashboards.
• Coach and mentor the team to continuously improve skills and capabilities.
• Lead a team of 6+ professionals, including partners.

KEY RESPONSIBILITIES

• Handle overall distribution reporting requirements across channels and job families for enabling strategic priorities and performance management. Responsibilities also include supporting CXO reports and dashboards
• Ensure timely & accurate delivery of reporting across channels and roles.
• Proactively identify opportunities to automate reporting requirements and build delivery capabilities on digital information assets in liaison with technology function. Integrate analytics with reporting assets.
• Drive data democratization culture by designing data assets.
• Collaborate to design and build data products for distribution teams.
• Partner with data team to build data infrastructure necessary to facilitate efficient analysis, reporting and is relevant with the needs of the organization.
• Develop, coach and mentor team to become best in class business intelligence team.

Education: Master s degree (M. Sc., M. Tech., MBA or any quantitative field)

Experience:

• Financial services exposure is desirable and preferred.
• At least 10-12 years of relevant experience in business intelligence teams.

Key competencies/skills required

• Demonstrated experience of working with senior leadership / CXOs.
• Experience in standardizing, streamlining and automating business reporting.
• Technical proficiency in BI tech stack - PowerBI, SQL Server reporting services, SAP BO, etc.
• Have experience with open source BI tools.
• Well versed with data architecture / data warehousing / data lakes.
• Domain understanding of BFSI industry.
• Excellent interpersonal skills, strong verbal and written communication skills.