Learning Program Specialist

Responsibilities:

• Develop skills programs for roles within the Commercial Organization roadmaps and scope documents outlining learning objectives, content strategies, and delivery methods aligned with commercial goals delivering a consistent, high value learning experience for the Commercial Organization.
• Design and develop a comprehensive curriculum of skills programs for roles within the Commercial Organization, ensuring alignment with strategic sales goals driving impact on new logo, cross-sell, win rates, deal value, and improved sales efficiency. Storyboarding experience is preferred, but course development is not required.
• Partner with Commercial stakeholders (including operations, leaders across Commercial roles, HR, Field Enablement, and relevant others) to assess the current state, conduct needs assessments, identify skill gaps, and translate strategy into actionable learning programs.
• Collaborate with SMEs, instructional designers, and vendors to design and develop engaging learning content and programs, including eLearning modules, simulations, role-playing exercises, and job aids.
• Manage the development and execution of commercial enablement programs that go beyond theory and focus on practical application and mastery, this may include instructor-led training, blended learning, and self-paced learning.
• Manage program logistics, including scheduling, budgeting, vendor management, and participant registration.
• Develop and implement program evaluation plans to measure the effectiveness of learning programs on knowledge acquisition, skill development, and commercial outcomes.
• Analyze learning data and use insights to continuously improve program design and delivery for the commercial organization.
• Stay ahead of the curve by integrating the latest sales methodologies and training techniques into your programs.

Qualifications:

• Extensive and proven experience of successfully strategizing, developing, and designing commercial enablement programs, sales training, or a related field from start to finish.
• Strong understanding and execution experience in translating the commercial strategy to drive transformational and inspirational training programs via enablement and support.
• Experience with conducting insightful and customer focused needs assessments to drive curriculum development, and effective instructional design methodologies that cater to the needs of adult learning.
• Proven experience in developing, implementing, and managing successful sales skills training programs.
• Strong project management skills with proficiency in managing multiple deadlines and competing priorities.
• Excellent communication, collaboration, and interpersonal skills with the ability to build strong relationships with diverse stakeholders.
• Deep understanding of effective strategies to measure success of a program that link to business outcomes
• Proven ability to analyze data and translate insights into actionable recommendations for program improvement.