Commercial ERP

Role Summary:

AVEVA is seeking a Full Time License Administrator, to be a part of our growing Regional Licensing team for Asia Pacific. The main responsibility of the role will be fulfilment of Customer License entitlements in line with AVEVA policies and procedures. This role will also be responsible for engaging with customer queries on their contracted entitlements and be first line of support for applications facilitating license delivery.

Key Responsibilities:

• Review of executed contracts to ensure Licenses fulfilled meet required guideline and are aligned to AVEVA policies.
• Ensure license fulfilment mirrors fully executed contracts.
• Work closely with Orders and Projects teams to ensure fulfilment requests are handed over in a timely manner.
• Proactively work with Account Managers and Renewals team for upcoming renewal licenses are due to expire.
• Research, extract, analyse, review, and validate customer data from various sources.
• Analyse and report on applicable business critical data attributes.
• Interact with key business functions (Sales, Finance and Contracts) to achieve objects of your role.
• Support fulfilment through AVEVA Connect Platform.
• Liaise with Product and pricing team to resolve licensing issues when parts set up need amendment.
• Maintaining Product maser in ERP systems.

Qualifications:

Data Quality Skills-

• Proven passion for the data quality discipline.
• Understand the interaction between data flows and business processes including the business impact of data fields.
• Understand customer data components and attributes.
• Ability to draw inferences in the context of an overall picture.
• Strong understand of data extract, transform, and reporting.
• Experience in effective liaison with internal stakeholders.
• Ability to manage multiple tasks, projects and deadlines effectively whilst working under pressure.
• Proactive, clear and concise communicator with strong interpersonal skills for all forms of communication, particularly written communication

Technical Skills-

• Advanced Excel
• PowerPoint Skills preferred.
• Microsoft Office general applications
• Knowledge of Sales Force.
• Knowledge of Oracle ERP solution would be an advantage.

Personal Skills-

• Strong analytical and problem-solving skills.
• Outstanding attention to detail with high levels of concentration.
• Talent for quickly learning new tasks.
• Excellent communication and organizational skills
• Excellent project management skills with a proven ability to meet established deadlines.
• Ability to multi-task with a strong drive for results.
• Ability to work independently and calmly under pressure.

Education and Experience-

• Bachelors Degree and/or relevant equivalent experience.
• Between 2 to 3 years of experience in Master data management, Fulfilment activity.
• Training / Education in Finance or Bachelor of Science

Key Relationships-

• The role will report to Director, Commercial Operations & Fulfilment - APAC
• Key relationships will include:
• Global Fulfilment Team
• Global Product and Pricing Team
• Commercial Operations Team
• Sales, Pre-Sales & Contract Management representatives