Assistant Manager - Quality

Job Summary:

In this role, you are expected to collaborate with cross functional teams (Production, Process, procurement, logistics, product management, Technical services, commercial teams and R&D) & supplier (raw material, OEM & Tollers, other AD plants) to ensure good quality products & services to the customer. This role also required Customer / Supplier complaint management, Quality MIS, and sound working knowledge of ISO9001:2015 Quality management system.

Job Responsibilities:

Collaboration with cross functional teams

• Working with Product management & R&D to ensure that voice of the customer is included during the design of the product.

• Working with technical service team to ensure robust product qualification

• Working with procurement team to ensure quality of raw materials, OEM/Toller supplied products and products supplied by other Avery Dennison facilities

Complaint Handling

• Handling of customer complaints in collaboration with technical services and commercial team

• Ensuring proper root cause analysis and corrective & prevention action plan for quality complaints raised by customers

• Taking up the quality issues with internal and external stakeholders to resolve the same effectively and efficiently

• Proactively identifying opportunities for quality improvements and work closely with stakeholders to improve the same

MIS

• Release of the Weekly / Monthly quality KPI s

• Trending & analysis of key defect trends and giving timely inputs to take corrective/preventive actions

• Monitoring progress of quality KPI s against set targets

\Other deliverables

• Management of laboratory operations (testing, calibration, AMC s etc)

• Support Quality Management systems ISO9001:2015 in terms of document management, internal audits and taking actions on the finding with cross functional teams

REQUIRED SKILLS AND EXPERIENCE

• 8-12 years of experience in Quality control / Quality Assurance in manufacturing industry, preferably in printing / packaging industry

• Strong analytical skills and problem solving aptitude

• Strong collaborative skills, communication skills and a team player

• Hands on experience of Google sheets & slides

Additional Information:

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

Qualifications

• Engineering Graduate, Preferably in Printing, Chemical or Mechanical engineering discipline from reputed institute / University

• Preference shall be given to candidates who have Lead auditor cer