Associate Manager - Business Operations

Key Responsibilities for digital solutions business operations

• Part code creation and management

  • Coordinate with solution manager for product related details

  • Create part code in the system for new orders

  • Part code and price validations in Oracle/price fx

• Direct and indirect procurement

  • Track at business level procurement plan for upcoming projects and pilots.

  • Coordinate with procurement and SCM function to ensure delivery timelines.

• Inventory management & stock update

  • Maintain inventory of all demo and iLab items.

  • Track all items the different sites / team / customer / partner and return

  • Track all items to track ordered items as per the PO for direct purchase(Hardware/Finished tags).

  • Maintain database of warranty and support for all the physical products(tags+HW)

• Order Management

  • PO creation and sales order processing for the customer

  • PO creation and release to the suppliers

• Product delivery and materials inward

• Invoicing & Material dispatch to the customer

• Handles logistic responsibilities - Track all the ordered samples/materials delivery status, connect with Logistic & supplier to ensure correct delivery movements with all the necessary dispatch paper works.

• Tracks Payments to the suppliers and payment from the customer

• Customers & Vendors management in systems

  • New Vendors onboarding on AD system

  • AD s onboarding on new customer systems

  • New customer onboarding on AD systems

• Operational problem solving & issues resolution

• Operational processes streamlining and improvements

• Operational cross functional collaboration with MG and SG Business units.(IDS, AS, SMT)

• Oracle cross functional module system ownership for current processes & new requirements.

• Collaboration with Solutions Group business unit support functions(product,supply chain, finance teams) on internal procurement and transfer pricing related processes for solution components- Hardware and software.

What we expect from you! - Your Expertise:

• Previous work experience 10+ years in end to end cross functional Order to cash operations or lead role in any of functions such as procurement, supply chain or operations.