Sr. Data Custodian

Education: Bachelor's degree, preferably in Computer Engineering, Computer Science, Industrial Engineering/Operations Research, Statistics, Mathematics, Management Information Systems, Supply Chain Management, or a related field; or equivalent experience.

Experience: 1-3 years applicable experience, preferably in product or sales data management, ACCESS experience.

Preferred Qualification:

• High-level proficiency in Microsoft Office, Excel, etc
• Comprehensive knowledge of VWR systems is a plus
• Knowledge of SAP systems a plus
• Basic knowledge of VBA a plus
• Knowledge of Salesforce a plus
• Excellent analytical and communication skills (both written and oral)
• Excellent time management skills, ability to multi-task effectively, and comfortable working in a fast-paced, dynamic environment without close guidance or supervision.
• Knowledge of best practices and principles for data modeling, dashboards, report design, analytics, and data mining.
• Ability to organize, interpret, and present data to assist management in the evaluation of business performance and understanding of the customer experience.
• Strong data extraction skills required
• Strong interpersonal and presentation skills
• Proven ability to interface successfully within all levels of an organization
• Proven ability to handle high-stress situations with deadlines
• Strong organizational effectiveness skills; attention to detail
• Ability to manage multiple key projects with minimal direct supervision
• A willingness to embrace and drive change throughout an organization

How you will thrive and create an impact:

• Assume ownership and responsibility for data accuracy, completeness, consistency, and integrity of customer master data fields.
• Own and execute the qualitative coding process to enable the creation of usable customer reporting.
• Responsible for analyzing and assigning sales reps to new customers.
• Identifies the segment, region, channel, and prioritization of customer accounts based on in-depth knowledge and research of customer opportunity, customer market segment, and business guidelines.
• Applies an in-depth understanding of customer needs within the segment and identifies available opportunities and service requirements for both new customers and existing customers.
• Partner with Sales and Customer Reporting and others to ensure the quality and accuracy of reports and analyses, implementing best practices.
• Develop business knowledge to effectively anticipate and define opportunities to apply business intelligence and analytics solutions to improve business outcomes including being a subject matter expert on customer data to be a resource to guide and mentor the sales force.
• Manage, monitor, and provide metrics on customer group coding and rep assignment by various customer segments.
• Collaborate with business partners to identify and document processes and procedures around customer data and VWR coding.
• Work with information technology and subject matter experts to understand data quality issues and drive the resolution of discrepancies.
• Works with large amounts of data and utilizes multiple systems to research and analyze information.
• Responsible for loading basic customer information, requirements, and internal reporting fields; loads sales rep assignment and customer prioritization into SAP.
• Researches and resolves complex customer issues including prioritization.
• Develop logical data models and analysis reports based on business analysis patterns.
• Develop dashboards, scorecards, and advanced analytics based on business requirements.
• Acts as subject matter expert for projects including new acquisitions data migration including analysis of legacy files, matching of customer data, and providing a seamless transition to SAP.
• This includes training on account structure, processes, and procedures.
• Performs other duties as assigned.