Customer Support Associate

Education: Bachelors in Science (Biotechnology & Industrial BT, Microbiology, Biochemistry, Applied/Advanced microbiology, Bioinformatics, Nanotechnology, Bio-Medical Eng/Instrumentation)

Experience: 0 to 1 years of experience.

Skills, knowledge & experience:

• Preferred experience in Proteomics, Genomics, Microbiology & Bio-Chemistry lab techniques. Hands on experience with HPLC, GC-MS, RT-PCR, FPLC, FTIR, AAS, SEM/TEM
• Excellent communication in English (written & Verbal) - ability to interact with native English speakers.
• Adequate Typing skills minimum of 25 wpm with 98+% accuracy
• Proficiency in Microsoft Office MS Word and MS Excel and/or MS Access
• Positive attitude towards work, team, learning and taking up initiatives/tasks.
• Ability to provide accurate information in user-friendly manner.
• Flexible to shifts.
• Attention to details - Quality, training abilities and people management.
• Ability to handle business calls.