Business Analyst

10-12 years of experience as a Business Analyst, particularly working on forms mapping or related ticketing systems.
Experience working in any of the following domain
Insurance
Claims forms and risk assessments
Regulatory and compliance forms for underwriting
Healthcare
Electronic health records (EHR) and medical records forms
Banking and Finance
Loan and mortgage applications
Investment account opening forms
Public Sector
Tax forms
Immigration and visa applications
Benefit and social service enrollment forms
Experience managing demand tickets or service requests in a business or IT setting.
Proficiency in forms mapping and design.
Experience with business analysis tools for documenting and tracking requirements.
Soft Skills:
Excellent verbal and written communication skills for interacting with stakeholders.
Strong analytical and problem-solving skills.
Ability to manage multiple tasks with competing deadlines in a dynamic environment.