Senior Engineer/ Assistant Manager

Roles and Responsibilities

• Responsible for developing strong and lasting relationships with customers and on-time delivery of parts in coordination with operations, planning team and other internal stakeholders.
• Single point of contact for all customers for all communications on delivery and services.
• Responsible to ensure conducting Contract review for all PO received from customers with the cross functional team and track the actions for closure.
• On-time escalations to prevent risk of delivery failure to operations and planning team.
• Communicate to customer the status of parts and issues if any in prior.
• Submit Sales report to management for monthly reviews and yearly reviews
• Review with Engineering team for progress of new product development.
• Ensure Weekly /monthly reviews are conducted with cross functional team and discuss on status and issues and track actions for closure.
• Responsible to ensure smooth flow of requirements and updates from customers to operations and planning team.
• The position requires frequent interactions/engagement with other departments and the candidate is expected to develop strong relationships with all internal stakeholders.
• Candidate should also pitch in to interact with suppliers to resolve issues when required and build strong relationship.
• Responsible to track and follow up with customers for on-time payment.

Skills Required

• Program Management Experience is desired, PMP preferred.
• Strong people management & team player skills
• Good ability to form and nurture relationships with stakeholders.
• Excellent Written and Oral English Communication skills
• Knowledge of SAP is preferable.