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Senior Analyst - Tax and Compliance(Licensing)
Avalara Technologies
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
What Youll Do
This is a great opportunity for a candidate to work in an innovative environment and grow within our business. The Licensing & Tax Analyst is primarily responsible for preparing license applications, providing customer service, and completing ancillary work in accordance with prepping and processing tax license applications. A successful candidate must be efficient, accurate, deadline driven and able to work in a fast-paced environment. Adaptability to change and interest in lean thinking complete the
ideal profile. The job will be fully performed in English and training will be provided.
What Your Responsibilities Will Be
Job Duties
- Prepare licensing applications
- Perform Quality Assurance related to licensing content.
- Provide phone and email support to customers in all aspects of the business including product functions and features.
- Maintain/update new and existing customer information.
- Work with customers to obtain additional information required for tax license applications.
- Assist in identifying areas of improvement and efficiencies in licensing processes.
- Proactively participate in a dynamic and innovative environment.
- Identify new or changing license requirements
- Prepare welcome emails with correct start dates and rates.
- Stay up to date on tax rate changes (both sales and lodging).
- Assist with the account setup of locations for our clients.
- Demonstrate consistent dependability, efficiency, and accuracy in performance of work tasks.
What Youll Need to be Successful
Qualifications
- 3+ years of related experience with tax or customer service
- Proven ability in handling customer escalations and relationship management
- Track record of project and issue ownership
- Able to work in a fast-paced environment
- Efficient, accurate and deadline driven
- Proficient in basic math, including percentages
- Excellent english written and verbal communication skills
- Able to prioritize and multi-task under constant time constraints
- Capable of working independently and significantly contributing to the team
- Able to troubleshoot, and problem solve in a quick, calm, analytical and methodical manner
- Capable of learning/using different software applications and tools
- Advanced knowledge of Excel, Word, and Outlook
- Experience using Salesforce
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Analyst roles with real interview advice
What people at Avalara Technologies are saying
Rating based on 3 Senior Analyst
reviews
Anonymous · Finance & Accounting
in Chennai
Likes
Work culture is super good
- Salary - Good
+3 more
Dislikes
Job security is very less
- Job security - Poor
Senior Analyst salary at Avalara Technologies
reported by
13
employees
with 4-9
years exp.
₹5
L/yr - ₹15
L/yr
46%
more
than the average Senior Analyst Salary in India
View more details
What Avalara Technologies employees are saying about work life
based on 273 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Avalara Technologies Benefits
Submitted by Company
Employee Assistance Program Childcare Reimbursement Program Flex-Wallet Healthcare Benefits Wellbeing Benefits
Submitted by Employees
View more benefits 
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Avalara Technologies Pune Office Location
Pune, Maharashtra Office
Headquarter
7th floor, Amar Sadanand Tech Park (ASTP, Sadanand Estates, Baner Rd, opposite AMAR BUSINESS PARK, Veerbhadra Nagar, Baner
Pune, Maharashtra
411045
411045
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