The Key Account Manager B2B/B2C, with general supervision, will help build and maintain a high level of satisfaction to an assigned group of customer accounts. We seek a result-oriented professional who can identify and contact prospective customers, establishing relationships to generate sales and repeat business. In this role you will be able assessing customer needs and suggesting appropriate products, services and solution.
Key Accountabilities:
With general guidance, identify, develop, propose, negotiate and close new sales.
Build demand for products and services by raising their profile with B2B customers.
Achieve revenue targets by increasing purchases per account.
Develop deep understanding of business, financials, products and services and the market or needs and challenges of assigned accounts and provides input into the development of detailed sales plan to monitor, assess and ensure sales goals are achieved.
Conduct regular status and strategy meeting with customers to understand their needs and link them to the organizations product and service strategies.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Identifying and reaching the target customers through different mediums