Specialist, Implementation

Specialist, Implementation Overview :
Customer Implementation Services (CIS) provides implementation of new and existing MasterCard Gateway product and services.
As a CIS project manager, you will coordinate processing implementation projects of technical and non-technical nature. In a customer-facing environment, you will deliver standard and occasionally complex implementation projects, ensuring their quality and reliability by applying MasterCard project coordination methodology.
The focus of the work will be on infrastructure, connectivity, additional business, new products services, supporting the MasterCard transaction processing growth in the Asia Pacific
Role
Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
Provide testing support to MasterCard customers for all products and services.
Act as processing implementation advisor, to customers processing support staff. Provide guidance to execute all necessary processing implementation activities.
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products
Define, create, maintain and document standard and non-standard key customer processing implementation processes.
Provide training to CIS organization, other MasterCard organizations and the customer.
All About You
Bachelor s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge.
Ability to interact well with the customer, Sr. and Executive management
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
Ability to drive change in a technical work environment
Ability to multi-task covering multiple projects
Any mobile payment background processing/hands-on on any APIs that is used for authentication or authorization is a big plus
English/Chinese (Bilingual) is a plus.