Linux Administrator L2

Role & responsibilities

• Carries out AIX/Linux/Unix administration activities including Health checks, Incident Management, Change Management, Problem Management, Query and Service Level Management activities;
• Act as first level of escalation for Unix operation related matters.
• Assist L2 support team in case any challenge /issue reported during execution of Unix operation task during incident and change.
• Supervises and gives instruction to less experienced colleagues in all aspects of current and correct operational practice.

Preferred candidate profile

• Working closely with SME team and making assessment of execution of domain related actions.
• ensure that the monitoring of event TSOM/remedy queue is being checked frequent intervals.
• In the function of AIX/Unix specialist you are responsible for maintaining our high end and critical Solaris & Linux servers. Primary Skill required is Linux and Secondary skill should be Solaris. We are looking for a dedicated and experienced technician who can work via processes but also has a flexible attitude to perform tailored services for our clients.
• Required to work in rotating shifts(24x7) and also provide standby support if required
• Required to work on multi-OS platform if applicable
• Required to support multiple customers
• Perform all the L1/L2 activities and take initiative to work on L3 activities
• Ready to work in 24*7 shifts on rotational basis.

Perks and benefits