Cloud Migrations Manager

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

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About Cloud Migrations Manager Role

• The main responsibility is to help customers successfully migrate to Cloud

• This role is based out of India (remote) location - will be looking after the Mid-market segment, Enterprise customers ( 1000 user respectively) from EMEA region, supporting higher volume

• Work hours are between 12pm/1pm - 9pm/10pm dependant on IST changes (EMEA shift)

• Migrating all Atlassian products to cloud

• The following articles/blogs hep understand Atlassian s investment in the cloud space

Skills and Attributes: (Must Have)

• Customer success background - focusing on customer centricity (help desk + business)

• Project Management

• Good written and verbal, communication and presentations skills

• Stakeholder management, mainly technical audiences

• Customer issues/escalation handling

• Technical aspect: Migration experience - cloud to cloud or server to cloud

• between 9 to 13/14 years of experience

• Good technical acumen

Good to have Skills

• SMB/Enterprise background

• Atlassian Product Knowledge

• Experience in directly supporting the customers via call and/or email.

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Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit