Regional Training Lead - Service

Manages training adherence and attendance

Conduct and publish report on training participation, certification & performance for each new batch of New hire training

Manage the Service Training Center, including resource, tool, and trainer allocation; upkeep; availability of tools and inventory, etc.

Maintain and update a knowledge management repository for all Vehicle Service and CI training modules

Conduct refresher training based on new Change Requests/CAFV

Address queries from the local service teams in each city post training

Create service bulletins and maintain a repository of changes on CAFV and CRs

Travel periodically to retail partners (RP) & Company owned- company operated (COCO) service centers based on business needs

Mentor and manage a team of OJT technicians

Responsible for post training efficacy on shop floor

Co-ordination with zonal team for training planning

Coach and mentor a group of technical trainers