Senior Associate- Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Senior Product Management Associate to join our team within our Clinicals division. In this role you will be responsible for one product area within the overarching product s portfolio; understanding the market and customer, ensuring a set of product features meets business requirements and driving the creation and delivery of the product and its features. In this role, you will serve as the Product Owner working daily with scrum teams defining and writing user stories, prioritizing product backlogs and making trade off decisions between scope and schedule. Your work will be divided between product improvements that strengthen our current solution and new features/functionality that improve the experiences for our users.

About you -

You have a passion for improving healthcare. Your drive allows you to achieve meaningful results, with empathy for the user of our products and services. You appreciate the software development process and the varying personalities in the cross-functional groups that we work with. You possess the ability to prioritize and multi-task in a face paced environment, meet deadlines, and demonstrate sound judgement when determining whether to act independently or escalate.

The Team:

Our Mobile team is a passionate group of Product Management, Engineering, UX Design, Product Analytics and Patient Safety professionals working together to improve the overall efficiency and satisfaction of the health care providers.

Responsibilities may include, but are not limited to:

80% ~ Product Owner: You will work directly with a dedicated scrum teams in the Product Owner role to prioritize the team s work and ensure the products that are built are the products you envision. In addition, you will own the care and maintenance of one of our existing core products, including triaging/prioritizing any production defects or other external demands for incorporation into the roadmap, as necessary.

20% ~ Product Vision: You will bring our existing product priorities to market by co-owning the product functions related to new products or features including: early phase user research and concept validation (working with our UX team); design and functional requirements; testing and monitoring strategy (working with our Analytics team); and delivery.

Product Ownership Responsibilities:

Driving the analysis of Product Area(s) of Ownership including AI based products

Drive ongoing backlog allocations and prioritization of customer jobs to solve within the area of responsibility

Ensure effective definition of epics and user stories, clearly articulating business requirements for the problems we re trying to solve - including UX, Analytics & Support requirements

Understand the market opportunity via user needs and market forces with regards to what would best serve our clients today as well as in the future

Identify metrics and success criteria that team members should be tracking, to ensure transparency and visibility to program success and opportunities for improvement

Partner with Product Management leaders to be the voice of product decisions within the organization

Represent the customer for assigned product area(s)

Assist Product Management Director with Product Launch decisions, including the management of all alpha/beta feedback

Assist Product Management Director in identifying business opportunities that will drive product success

Manage the priorities and expectations of multiple stakeholders (e.g. customer, marketing, sales, legal/compliance, partners) to gain inputs for the product

Typical Qualifications:

Bachelor s Degree required; Degree in Computer Science, Business, or Product preferred

Understanding of healthcare / health IT environment is strongly preferred

2+ years relevant product management experience

Experience working in an Agile environment is strongly preferred

Understanding of AI tools & technology and knowledge of responsible AI principles preferred.

Experience working with AI based projects is preferred

Experience working with stakeholders in a business environment, working across cross-functional groups

Experience bringing products to market is preferred

Excellent verbal and written communication skills

Behaviors & Abilities Required:

Ability to make good and timely decisions that keep the organization moving forward.

Ability to focus on the desired outcomes and value for both the business and the customers when making decisions regarding execution and delivery.

Ability to work in conjunction with engineering and design to estimate the level of effort, dependencies, blockers, and contingencies.

Ability to understand and create strong problem statements and metrics that are actionable, focused, and inspiring to achieve correct business outcomes.

Additional Information

Some travel to the US will be required for things like client site visits, marketing events, internal cross-functional meetings, etc. (5% travel).

About athenahealth

Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our Location: This role will be based in Pune, India, athenahealth office. Our Global Headquarters is located in Boston MA. We have two other India locations, Chennai and Bangalore.

Our Culture: At athenahealth, our employees (or athenistas ) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.

Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and employee engagement activities- just to name a few.