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42 Athenahealth Technology Jobs

Senior Operations Analyst

3-6 years

₹ 4.1 - 7L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Senior Operations Analyst

Athenahealth Technology

posted 11d ago

Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Athenahealth offers a variety of Revenue Cycle Management services to its clients in supporting their continued revenue growth. Operations teams takes the lion share of the overall spends of the company. Senior Operations Analyst is responsible for driving work and executing on the tasks in an accurate and timely manner as dictated by our expectations from our customers.


Essential Functions (Duties and Responsibilities):

75% Resolve outstanding health insurance claims or documentation issues through analysis and co-ordination with relevant teams.

  • Communicate with payers effectively and/or adhere to payer guidelines to achieve timely determinations.
  • Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM.
  • Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services.
  • Responsible to maintain important logs and documentation regarding the details of the tasks performed.
  • Support an environment of accountability and management against goals.
  • Collaborate with cross-functional teams to resolve issues identified from day to day working of claims.

15% Identify and quantify work trends.

  • Propose solutions to improve internal processes to facilitate a touchless revenue cycle.
  • Work with internal teams across the Operations Division to prioritize and implement process improvements appropriately prioritized based on impact and business need.

10% Accept full ownership and responsibility for special projects

  • Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business.
  • Communicate effectively the status and resolution of any special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams.

Education Experience Required:

  • Bachelor s degree or equivalent (Life science background)
  • 3-6 years experience in fast paced environment
  • Solid understanding of Anatomy Physiology
  • Comprehensive understanding of medical terminology
  • Prior experience in processing multispecialty authorizations including contact with payers.
  • Willing to work in the night shift.

Knowledge Skills:

  • Healthcare RCM knowledge, preferred.
  • Analytical skills and good communication skills
  • Ability to clearly articulate actions taken and articulate next steps.
  • MS office skills, required.

About athenahealth

Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What s unique about our locations
From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability .

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued .

We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.


Employment Type: Full Time, Permanent

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What people at Athenahealth Technology are saying

4.0
 Rating based on 5 Senior Operations Analyst reviews

Likes

Worklife balance

  • Skill development - Excellent
  • +4 more
Dislikes

not praising employees upto market salary

  • Salary - Poor
  • +1 more
Read 5 Senior Operations Analyst reviews

Senior Operations Analyst salary at Athenahealth Technology

reported by 86 employees with 3-8 years exp.
₹3.7 L/yr - ₹7.1 L/yr
8% less than the average Senior Operations Analyst Salary in India
View more details

What Athenahealth Technology employees are saying about work life

based on 338 employees
86%
97%
78%
62%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Athenahealth Technology Benefits

Work From Home
Free Transport
Health Insurance
Cafeteria
Team Outings
Job Training +6 more
View more benefits

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