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Senior Associate-People eXperience Operations
Innovaccer
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As the Associate - Px Operations you will be responsible for handling employee grievances, managing medical insurance processes, and ensuring smooth HR operations . Proficiency in SAP SuccessFactors is essential for this role.
If you enjoy being in a highly collaborative yet fast-paced environment, working with high-caliber professionals, and building technically sophisticated products, join us!
A Day in the Life
Work with the other verticals in our department to create a culture of creativity,
enthusiasm and excitement. We aim to bring the joy of learning into everything we do!
Take ownership of co-designing learning and certification programs with departmental
learning leads, and develop standardized tools for conducting needs analysis, pre-
program execution templates, post-program certifications and assessments, and training
effectiveness measurement tools.
Support the Business Leaders and Onboarding team in making sure onboarding
pathway content and certification challenges are relevant to job skills and needs, and
continuously improve new hire orientation programs to ensure a delightful and
productive joining experience for employees.
Work with departmental learning leads to identify, analyze, and prioritize learning needs
from across the organization using methodologies like surveys, interviews, and external
benchmarking.
Work with the Training Certification Operations team to develop dashboards to track
and report on training and certification OKRs, ongoing/completed projects, and provide
actionable recommendations for the future in line with business and training strategy.
Scale the training and certification programs, and evaluate and communicate the
effectiveness of training interventions to keep stakeholders informed of investment and
impact.
Manage formal and informational communications on training and certification programs,
to drive awareness, adoption, and attendance among employees and leaders.
Work with multiple business groups to identify capability gaps and build strategies to
close gaps including working with external partners to implement technical, functional,
industry, and durable skills training.
Ensure all learning initiatives are linked to business outcomes and behavior changes.
Implement meaningful learning and development measures that show shifts in
business outcomes. Proactively communicate these metrics.
Design and implement corrective learning plans and maintain strict confidentiality on all
aspects of the employee outcomes on learning programs
enthusiasm and excitement. We aim to bring the joy of learning into everything we do!
Take ownership of co-designing learning and certification programs with departmental
learning leads, and develop standardized tools for conducting needs analysis, pre-
program execution templates, post-program certifications and assessments, and training
effectiveness measurement tools.
Support the Business Leaders and Onboarding team in making sure onboarding
pathway content and certification challenges are relevant to job skills and needs, and
continuously improve new hire orientation programs to ensure a delightful and
productive joining experience for employees.
Work with departmental learning leads to identify, analyze, and prioritize learning needs
from across the organization using methodologies like surveys, interviews, and external
benchmarking.
Work with the Training Certification Operations team to develop dashboards to track
and report on training and certification OKRs, ongoing/completed projects, and provide
actionable recommendations for the future in line with business and training strategy.
Scale the training and certification programs, and evaluate and communicate the
effectiveness of training interventions to keep stakeholders informed of investment and
impact.
Manage formal and informational communications on training and certification programs,
to drive awareness, adoption, and attendance among employees and leaders.
Work with multiple business groups to identify capability gaps and build strategies to
close gaps including working with external partners to implement technical, functional,
industry, and durable skills training.
Ensure all learning initiatives are linked to business outcomes and behavior changes.
Implement meaningful learning and development measures that show shifts in
business outcomes. Proactively communicate these metrics.
Design and implement corrective learning plans and maintain strict confidentiality on all
aspects of the employee outcomes on learning programs
What you need
Positivity, empathy, compassion, resiliency, agility, flexibility and a growth mindset!
0-1 years of corporate training experience, with a good academic record, excellent oral
and written communication, strong interpersonal skills, and attention to detail with a
strong (internal) customer focus.
Experience training employees in the areas of sales, or engineering, or marketing,
and/or customer success and healthcare sector.
Experience developing training programs in the healthcare industry preferred
Proficiency in working with training pathways, analyzing data, and generating
presentations through tools like Google Suite, MS Excel, Powerpoint, Learning
Management Systems.
Knowledge of ADDIE Principles and conceptual strength on Adult Learning with
awareness of contemporary methodologies.
Training delivery experience would be a plus.
Proficiency in presenting concepts, and ideas through PowerPoint, emails, and narrative
documents. Excellent communication and negotiation skills; sharp business acumen.
Positivity, empathy, compassion, resiliency, agility, flexibility and a growth mindset!
0-1 years of corporate training experience, with a good academic record, excellent oral
and written communication, strong interpersonal skills, and attention to detail with a
strong (internal) customer focus.
Experience training employees in the areas of sales, or engineering, or marketing,
and/or customer success and healthcare sector.
Experience developing training programs in the healthcare industry preferred
Proficiency in working with training pathways, analyzing data, and generating
presentations through tools like Google Suite, MS Excel, Powerpoint, Learning
Management Systems.
Knowledge of ADDIE Principles and conceptual strength on Adult Learning with
awareness of contemporary methodologies.
Training delivery experience would be a plus.
Proficiency in presenting concepts, and ideas through PowerPoint, emails, and narrative
documents. Excellent communication and negotiation skills; sharp business acumen.
What we offer
Industry certifications: We want you to be a subject matter expert in what you do. So,
whether it s our product or our domain, we ll help you dive in and get certified.
Quarterly rewards and recognition programs: We foster learning and encourage people
to take risks. We recognize and reward your hard work.
Health benefits: We cover health insurance for you and your loved ones.
Sabbatical policy: We encourage people to take time off and rejuvenate, learn new skills,
and pursue their interests so they can be inspired to generate new ideas with
Innovaccer.
Pet-friendly office and open floor plan: No boring cubicle
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Associate roles with real interview advice
What people at Innovaccer are saying
Rating based on 4 Senior Associate
reviews
Anonymous · Marketing & Communication
in Noida
Likes
The company has a balanced work environment, which is good for all employee and pushes you to excel. This is a place where you can grow professionally, you are given ample responsibility, which accelerates your learning and growth.
- Salary - Excellent+6 more
Dislikes
None that I can think of!
Senior Associate salary at Innovaccer
reported by
22
employees
with 2-8
years exp.
₹6.2
L/yr - ₹26.2
L/yr
68%
more
than the average Senior Associate Salary in India
View more details
What Innovaccer employees are saying about work life
based on 361 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Innovaccer Benefits
Submitted by Company
Open Floor Plan Health Insurance and Mental Wellbeing Industry-Focused Certifications Rewards and Recognition Paid Time Off
Submitted by Employees
View more benefits 
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Innovaccer Noida Office Location
Noida Office
1st, 2nd and 9th Floor, Tower 3,
Candor Techspace
Sector 62
Noida
201309
201309
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