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IT/ Operational Technology - Production Support
AT&S
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Respond to general IT requests from employees and act as a first point of contact for end users (Service Now tickets, phone, e-mails requests).
Install related hardware. Set up and configure software applications and networking systems.
Diagnose and resolve network and MES/AES operation issues promptly and provide technical support to end-users.
Train end users on newly installed hardware and software systems as well as create and maintain documentation for system configurations.
Prioritize Service Requests and Incidents and resolve/ escalate them as per the procedure.
Support projects related to Infrastructure and Application for IT organization.
Administrate user identity and access to IT systems and applications.
Support analysis, consulting and improvement of IT Solutions and Services globally supporting ATS Manufacturing Services processes in Malaysia Kulim for the MES, AES/EI, and AMHS Operations.
Bridge to 2nd level support, describe issues.
Job Profile
Graduate lT degree (from a University or other higher education institutes)
1-2 years of experience in developing and implementing software applications
Strong customer orientation
intercultural awareness and strong interpersonal and communication skills
Analytical thinking and problem resolution skills as well as organizational talent
Good command of English
Our Offer
Personal and professional growth opportunities in a Greenfield Project of a recognized MNC
A chance to actively contribute to ATS success and to create value
A secure position with long-term career perspective in an internationally expanding environment
Attractive and competitive compensation package
Ready for a new challenge to advance your careerIt s just a click to apply online. We look forward to your application and your detailed resume. Your ATS Team!
ATS is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. Our compensation packages are competitive and take individual qualifications and experience into consideration.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
AT&S Benefits
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