Astrotalk - Senior Manager - Operations (5-8 yrs)

About the Role:

- We are seeking a highly motivated and results-oriented Senior Manager of Operations to join our growing team.

- The ideal candidate will be a strategic thinker with a proven track record of success in leading and optimizing operational processes.

- You will play a critical role in ensuring the smooth and efficient day-to-day operations of the business while driving continuous improvement initiatives.

Responsibilities:

Operational Excellence:

- Establish and maintain high standards for accuracy, productivity, and reliability across all operational functions.

- Develop and implement best practices and operational procedures to streamline workflows and improve efficiency.

- Oversee the daily operations of the business, ensuring smooth and timely execution of all critical activities.

- Proactively identify and address operational bottlenecks and challenges.

- Monitor key performance indicators (KPIs) and develop strategies to improve performance.

Strategic Planning & Execution:

- Develop and implement strategic operational plans to support business growth and achieve key objectives.

- Conduct thorough analyses of operational data to identify areas for improvement and inform decision-making.

- Prepare annual performance reviews and conduct regular process evaluations to ensure continuous improvement.

- Manage and optimize operational budgets to align with business goals and maximize resource utilization.

Compliance & Risk Management:

- Ensure compliance with all relevant regulations, laws, and industry standards.

- Identify and mitigate operational risks, implementing appropriate controls and safeguards.

- Maintain accurate and up-to-date records of all operational activities.

Team Leadership & Collaboration:

- Lead, mentor, and develop a high-performing team of operational professionals.

- Foster a collaborative and supportive work environment.

- Build and maintain strong relationships with cross-functional teams across the organization.

- Effectively communicate operational plans, progress, and challenges to stakeholders.

Qualifications:

- 5+ years of experience in a similar role (Operations Management, Project Management, Process Improvement)

- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred)

- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

- Excellent analytical, problem-solving, and decision-making skills

- Strong organizational and time-management skills with the ability to prioritize effectively -

- Proven ability to multitask and manage multiple projects simultaneously

- Excellent communication and interpersonal skills, both written and verbal

- Strong leadership and team management skills

- Experience with data analysis and reporting tools (e.g., Tableau, Power BI) is a plus

- Experience in a fast-paced, high-growth environment is preferred