As an International Distribution Coordinator, you will handle customer orders from allocation through to delivery. You will take ownership of distribution and produce documentation to support shipments from our suppliers and warehouses to customers. You will have daily contact with suppliers, freight forwarders, other AstraZeneca functions, and other roles within ESM. You will also have an awareness of supply chain processes and products and keep up to date with changes in the supply chain related to shipping and distribution information/data. You will actively work with Practical Problem Solving and Continuous Improvement in cross-functional teams, both as a team member and as a team leader as appropriate. This work is executed in a global environment, with a strong focus on cross-functional collaboration with other roles and function areas.
Accountabilities
Proactively process orders in SAP and other relevant ERP systems
Maintain the SAP system to reflect the agreed supply plan and call out any potential customer service issues
Plan the physical distribution of products and raise shipping documentation in line with customer requirements and in compliance with International Road, Sea, and Air Transport Legislation. Produce accurate documentation required by our suppliers, warehouses, freight forwarders, customs, and customers to ensure timely delivery of product
Take ownership for the customer invoice process and returns to suppliers and customers in collaboration with Supply Chain Coordinators and identify and resolve any customer credit blocks
Manage the administration and investigation of supply and logistics complaints and drive improvements
Proactively coordinate and process Registration sample orders and shipments for ESM products to ensure delivery on time
Maintain and demonstrate compliance with Sarbanes Oxley guidelines for all financial transactions carried out in this role and accurately measure and report key performance indicators where applicable
Essential Skills/Experience
- Degree in Supply Chain or Logistics or other relevant business field - equivalent experience will be taken into consideration
Experience and knowledge in distribution, logistics or freight forwarding
Appreciation for standards and data accuracy
Strong system knowledge and understanding order management, invoice management, and distribution
SAP (ERP), SharePoint experience desirable
Microsoft Windows / Office literate
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. Thats why we work, on average, a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
AstraZeneca is at an exciting time of new products and launches. We get to work with innovative scientific products on our leading-edge end-to-end supply chain, using the latest technologies and modern facilities. Our resilience helps us thrive as we innovate and evolve, continuously seeking new ways to deliver medicines to our patients.