ZBM will be responsible to monitor execution of marketing & sales plan in the zone, with the objective to ensure that sales targets are met in the area consistently. You are also required to lead and coach a team of sales specialist (KAM s) and ensure performance as per standards. You are responsible to foster a robust capability building ecosystem and actively engage in aiding the learning and development processes by arranging relevant training programs and workshops.
Typical Accountabilities
Develop territory and account strategy
Identify and prioritize accounts with strategic value to AZ, e.g., Hospitals (OOP), CARES accounts, and liberate resources from lower priority accounts to invest in higher priority ones.
Develop strategies and tactics to provide optimal resource allocation in alignment with the Oncology TA and brand strategy, within the governmental and regulatory environment.
Work with individual KAM to develop appropriate / challenging goals within each territory / tumor.
Lead, coach and manage team of Sales Specialists (KAM s)
Develop and maintain productive working relationships with account teams to manage and motivate teams effectively.
Review teams and individuals performance; provide honest and constructive feedback and recognize and encourage good performance.
Lead, coach and enable development of team members skills and knowledge, e.g., plan training needs, coach individual team members as required, etc., in both Oncology expertise and engagement skills
Manage teams and individuals skills, knowledge, and performance; set short and long term measurable, clear goals and expectations and track progress against these.
Identify and tackle challenges and issues within the team / individual team members.
Consistently act as role model and clearly communicate and reinforce the importance of the AZ values in leading the team.
Build strategic partnerships with key accounts
Support Sales team in engaging stakeholders in dialogue about approved indications, product efficacy / safety profiles and treatment protocols to support on-label prescribing for appropriate patients.
Build, develop and manage long-term external relationships with relevant senior stakeholders within high-value accounts.
Share stakeholder / environmental / market specific insight and information within AZ to strengthen relevant activities, e.g., product development, marketing, sales efforts
Support capability building in healthcare ecosystem
Build knowledge and understanding about AZs overall Oncology value proposition, and products labelled indications and efficacy data among internal team of Sales Specialists and all externally relevant stakeholders in the DMU
Support Sales Specialists in utilizing different communication approaches, techniques, and channels to help build knowledge in the DMU
Conduct science-based discussions with the HCP as per the approved indications of AZs products.
Arrange multidisciplinary workshops for physicians and other healthcare professionals.
Arrange and coordinate effective speaker programs with physician advocates and KOLs.
Actively support Oncology nurses on relevant trainings, e.g., chemotherapy
Ensure compliance
Successfully complete all training requirements, including product examinations, and ensure same of Sales Specialists
Be compliant with all external regulations and internal policies - and ensure broader AZ team is compliant and enforce compliance in the internal team
Ensure understanding of the AZ Code of Conduct, External Interactions Policy and Standards, and Privacy Policy and regulations regarding interactions with patients
Education, Qualifications, Skills and Experience
Essential
Bachelor s degree in science or B. Pharmacy with a preferred background in oncology sales / Reimbursed Institutions within a prominent Pharmaceutical Organization.
Proficiency in managing significant corporate chains of hospitals and CARES accounts.
Strong track records of people leadership, as evidence by 3+ years of experience as first line manager.
Thorough Product Knowledge.
Aptitude for establishing and nurturing strategic relationships.
Comprehensive understanding of the Pharmaceutical Industry.
Effective Influencing and Communication Skills.
Proficiency in Customer Management.
Strong Commercial Acumen.
Proven Selling Skills.
Desirable
Previous management experience
Previous exposure and/or experience in other functional areas of the business such as Sales Training, Operations, Brand Team, or Managed Markets