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Assistant Manager - Call Centre
2-5 years
Bangalore / Bengaluru
1 vacancy
Assistant Manager - Call Centre
Aster Dm Healthcare
posted 18d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Manage daily operations of the call center, ensuring high levels of customer satisfaction.
- Supervise and mentor call center agents, providing training and performance feedback.
- Develop and implement strategies to improve call center efficiency and service quality.
- Handle escalated customer issues and resolve them promptly.
- Monitor call center metrics and prepare reports for management.
- Coordinate with other departments to ensure seamless customer service.
Employment Type: Full Time, Permanent
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What people at Aster Dm Healthcare are saying
Rating based on 20 Assistant Manager
reviews
Anonymous · Marketing & Communication
in Bangalore / Bengaluru
Bad management.
Whitefield Hospital Management was not good, Job security is not there
- Salary - Poor+4 more
Assistant Manager salary at Aster Dm Healthcare
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