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GlaxoSmithKline Pharmaceuticals
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7 GlaxoSmithKline Pharmaceuticals Associate Director Jobs
Associate Director - Product Owner - Veeva Vault CRM
16-20 years
₹ 37 - 65L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Associate Director - Product Owner - Veeva Vault CRM
GlaxoSmithKline Pharmaceuticals
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- We are seeking an experienced Global Product Owner to lead our Veeva CRM
- The new Veeva Vault CRM is an enterprise customer relationship management application for biopharma companies
- It connects sales, marketing, medical, with a single customer database supporting the field execution
- Vault CRM enables key capabilities such as customer profiling, content sharing and management, territory and account planning, sampling, and recording field engagement
- The ideal candidate will take accountability for identifying opportunities for growth and innovation, ultimately driving a product vision, strategy, and corresponding roadmap for Veeva Vault CRM
- They will lead product discovery by leveraging data, research, and market analysis, then liaising with stakeholders and working closely with cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world
- GSK s early adoption of Veeva Vault can help us accelerate and embed AI capabilities to empower the field roles
- For example, a prompt-based GenAI assistant CRM Chat-Bot will enable a wide range of context-driven tasks while with Voice Control in CRM, field teams can look forward to hands-free operation of CRM via spoken commands
- Be a pioneer of the industry as we reimagine a transformational value proposition for the sales rep of tomorrow
- Veeva Vault CRM is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to become data- driven and insight-led in every decision to drive revenue and growth.
- This Associate Director role plays a key role within the broader field experience team focusing on orchestrating better customer relationships whilst collaborating with other product teams to enhance the end-to-end experience of field teams.
- Manage the global Veeva CRM product backlog, prioritizing features and enhancements based on business value and strategic alignment
- Collaborate with stakeholders across markets to gather requirements and ensure the CRM system meets diverse regional needs
- Work closely with the development team to define user stories, acceptance criteria, and product specifications
- Serve as the primary point of contact for Veeva CRM related queries and issues from global markets
- Analyze CRM performance metrics and user feedback to identify areas for improvement
- Ensure compliance with industry regulations and GSK policies across all markets
- Facilitate communication between technical teams, business stakeholders, and end-users to deliver best in industry features whilst driving deep adoption amongst field teams
- Stay current with industry trends and emerging technologies in the pharmaceutical sales and marketing space
- Bachelors degree in Business, Computer Science, or related field; MBA preferred with 16+ years of overall experience.
- 5+ years of experience in product management or similar role, preferably in the pharmaceutical industry
- In-depth knowledge of Veeva platforms, specifically the field teams planning workflows
- Experience working with global teams and managing cross-cultural communication
- Excellent project management and organizational skills
- Strong analytical and problem-solving abilities
- Exceptional communication and presentation skills
- Agile/Scrum certification (eg, CSPO) preferred
- Experience with data analytics and business intelligence tools
- Knowledge of machine learning and AI applications in pharmaceutical sales
- Familiarity with regulatory requirements in multiple pharmaceutical markets
- Experience with pharmaceutical sales
Employment Type: Full Time, Permanent
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What Associate Director at GlaxoSmithKline Pharmaceuticals are saying
Rating based on 3 Associate Director
reviews
Anonymous · Project & Program Management
in Bangalore / Bengaluru
Really good work culture with good perks and benefits, technology driven healthcare company
- Salary - Excellent
Workload is too high but with the technology involved lot of learning always
Associate Director salary at GlaxoSmithKline Pharmaceuticals
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