Area DASS Assistant Service Incharge

Role & responsibilities

1.Ensure availability of partners and secondary agents in geography

2.Manage and take reporting from mapped Jio Digital Repair Specialist

3.Co-ordinate with business teams for Air Fiber business

4.Visit General Trade partners

5.Conduct sample audits for installations

6.Happy calling to customers for feedback

7.Ensure quality of partners and partners onboarding

8.Ensure timely attending surveillance tickets

9.Ensuring timely closure of surveillance tickets

10.Impart training to secondary agents for Ready for Role

11.Hand-hold Fiber engineers

12.Monitor engineer's productivity.

Skills and Competencies

1. Relationship management,2. Delegation Skills,3. Team Management,4. Problem solving skills