7 Assistant Manager Operations Jobs in Mumbai

Some careers open more doors than others.

If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

We are currently seeking a person to join the Fund Administration team (FS) within Securities Services. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing services. Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

Job Introduction

Role Purpose :

• The primary purpose of this job is to assist in providing fund accounting services to domestic clients (Mutual funds, Insurance companies, PMS clients and Alternative Investment Funds).
• Maintain and enhance working relationship with internal sections.
• SME (Subject Matter Expert) for the respective area of Operation.
• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes.

Principal Accountabilities:

Impact on the Business / Function

• Security Master Setup Requests & Corporate Action processing: To ensure accurate tracking and creation of security masters/ corporate actions on system and escalation of issues / mismatches appropriately
• Reconciliations: Reconciling stock positions and cash transactions between custody and FA books on a periodic basis.
• Billing & MIS Reporting: Generation/preparation of various client bills and regulatory reports as per prescribed formats and timelines.
• Process and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivity

Customers / Stakeholders

• Ensure Operational Memorandum & Client SLAs are met at all times. Ensure that all new Client requirements are accepted if feasible.
• Explores avenues for service improvements and provides value-adds to clients on an ongoing basis.
• Tracks competitors with respect to service proposition, value-added services, best practices etc.

Leadership & Teamwork

• Ensure consistent teams performance, ideal work environment for individual learning and development
• Demonstrates improvement in process efficiencies and productivity for the team & Increased automation of manual processes, process reengineering and design and creating opportunities for staff to learn & grow.
• Stimulates effective team work and maintaining high team morale / job satisfaction

Operational Effectiveness & Control

• Ensure error-free and efficient operations across all clients as well as adherence to defined DIBS / process notes and diligently following the daily checklist put in place. To put in tools / triggers to monitor performance as per the defined process notes and checklist on an ongoing basis. No instance to be observed where any process deviation / exception has taken place that has resulted in negative impact for the client or HSBC.
• To manage operational risk, including its identification, assessment, mitigation and control & Assess operational gaps / inefficiencies which could lead to frauds and lapses.
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. . Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal / external auditors and external regulators. Ensure awareness of compliance requirements and implementation of Group Compliance Policy. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting
• Implement Global Standards