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6 Standard Chartered Assistant Manager Jobs
Assistant Manager, Trade Operations
3-6 years
₹ 8 - 11L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Assistant Manager, Trade Operations
Standard Chartered
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Strategy
Responsible for monitoring operational & customer service related activities of the CPC.
- Ensure adherence to reporting schedules & escalate matters to superiors for advice
- To ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & Quality standards
- Assist Managers in monitoring all transactions to ensure obligations/payments duly met.
Business
- To monitor the day-to-day processing & customer service activities related to CPC with the primary purpose of meeting service standards.
- To resolve customer queries/complaints, service related issues
- Monitoring all transactions to ensure obligations/payments duly met.
- Maintain data and statistics on performance of the team related to business standards, customer information etc.
Processes
- To provide Trade related Services to Customers and to meet turnaround times as per the Service Level Agreement & productivity standards
- To ensure strict compliance of internal procedures in line with the standards laid down as per DOI
People & Talent
- Organization of work flow to achieve maximum productivity
- Regular monitoring of the performance of the team & improve efficiency.
- Develop, train, motivate and educate staff and enhance morale of staff
Risk Management
- Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees
- Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues.
- Comply with internal operating procedures & Key Control Standards
- To act in complete compliance with the Bank s data confidentiality policy at all times
Governance
- To ensure compliance of all internal procedures, operational controls and regulatory requirements.
- Ensure preparation of Returns (Group and Regulatory) and submission of the same within agreed time schedules.
- Ensure compliance of all policies and procedures issued in relation to money laundering prevention.
- Ensure strict compliance of Group Sanctions Procedures
- Ensure strict implementation of Group Policies on KYC, Group Code of Conduct
- Ensure timely archival of documents and ensure maintenance of records as per the Group policy.
- Ensure no operating losses.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal
- CB, CIB, BB, SME, FI, Treasury
- IT, Technology
- Other Trade CPCs
- CSG/CMS
External
- Customers
- Personnel in RBI and other regulatory bodies (if required)
- Statutory/External auditors
- Counterparts in other banks
- Archival vendor
- Other Vendors
- GBS
Skills and Experience
- MS Office/Excel
- Business - Market Knowledge
- Business- Products and processes
- Regulatory Guidelines
Qualifications
- Graduate
Employment Type: Full Time, Permanent
Read full job descriptionStandard Chartered Interview Questions & Tips
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People are getting interviews at Standard Chartered through
People are getting interviews through
(based on 173 Standard Chartered interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
25%
23%
9%
7%
6%
6%
24% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Assistant Manager at Standard Chartered are saying
Rating based on 94 Assistant Manager
reviews
Anonymous · Finance
in Bangalore / Bengaluru, Karnataka
Likes
It's good to be working with Standard Chartered Bank with WFH. Work is there but there is shift allowance for day and night, plus cabs
Dislikes
Need to improve flexibility for outstation candidates.
Read 94 reviewsAssistant Manager salary at Standard Chartered
reported by
905
employees
with 2-18
years exp.
₹5.1
L/yr - ₹18
L/yr
39%
more
than the average Assistant Manager Salary in India
View more details
What Standard Chartered employees are saying about work life
based on 4.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Standard Chartered Benefits
Submitted by Company
Time-off Being part of an inclusive culture Support for wellbeing challenges Proactive wellbeing support Flexible working
Submitted by Employees
View more benefits 
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Standard Chartered Mumbai Office Location
Mumbai Office
21-23, Samartha Vaibhav, Off Link Road, Lokhandwala, Andheri(W)
Mumbai
Maharashtra 400053
Maharashtra 400053
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