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ASG Technologies

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4.5

based on 29 Reviews

26 ASG Technologies Jobs

Information Developer III

ASG Technologies

4.5

based on 29 Reviews

5-10 years

Pune, Bangalore / Bengaluru

1 vacancy

Information Developer III

ASG Technologies

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Support Journalism Linux Administration Product Management Information Security Equity Research

+ 4 more

Job Description

Rocket Software is looking for a dynamic Information Developer to join our vibrant, global content team. This contributor will bring creativity and enthusiasm for new technologies to our Rocket products. The ideal candidate enjoys working closely with team members from many disciplines and continually striving to improve the content experience of our products.

Essential Duties and Responsibilities :

Plans, organizes, and develops content that supports customer needs including in product and user content, reference guides, and release notes
Participates in product grooming, planning, and development meetings
Collaborates with product management, development, project managers, customer support, and users to plan, create, and update product content that supports the business strategy
May participate in user research and evaluating the product interface from the user perspective
Works with an editor and/or a content strategist as necessary
May assist in developing blog posts, community articles, and white papers that contribute to customer success
Maintains up to date knowledge on trends and best practices for developing software content

Required Qualifications:

Bachelor s degree in Technical Communication, Journalism, English, or another technical discipline
5+ years of experience working as an Information Developer
Expertise in DITA and associated information development tools
Comprehensive understanding of minimalism and structured authoring
Understanding of software technologies and APIs
Ability to quickly learn new tools and technologies
Ability to think critically and propose content to address customer needs
Self-motivated, detail-oriented team player with excellent time-management and organizational skills
Fluent in spoken and written English

Preferred Qualifications: