Key Account Manager

Key Responsibilities:

1. Restaurant Onboarding & Client Acquisition

• Proactively approach restaurants across all segments (from local vendors to 5-star hotels) and sign partnership contracts.
• Generate and pursue sales leads from the market to expand our restaurant network.
• Act as the primary point of contact for potential partners, addressing their queries and concerns.

2. Relationship Management & Client Advisory

• Develop and maintain strong relationships with restaurant owners, ensuring a seamless onboarding experience.
• Advise restaurant partners on market trends, business growth opportunities, and operational improvements.
• Provide tailored solutions to enhance restaurant performance and revenue generation.

3. Sales Strategy & Business Development

• Develop and execute a comprehensive business plan to achieve sales and revenue targets.
• Drive brand presence by actively representing the organization in the market.
• Ensure adherence to budget and expense controls while meeting performance goals.

4. Operational & Sales Administration

• Streamline sales administration processes to improve efficiency and reporting.
• Collaborate with senior management to optimize sales strategies and enhance customer service.
• Maintain accurate records of sales performance, contracts, and partner interactions.

5. Market Representation & Brand Advocacy

• Act as the face of the organization in the market, embodying its values and mission.
• Represent the company professionally in all client interactions and networking opportunities.
• Handle field operations effectively, addressing partner queries and concerns with confidence.

Desired Candidate Profile-

• Education & Experience: Bachelors degree with 3+ years of experience in sales, business development, or a related field.
• E-commerce & Digital Marketing Expertise: Strong knowledge of e-commerce operations, online marketing strategies, and digital sales channels.
• Personality & Work Ethic: Confident, proactive, and results-driven with a go-getter mindset and a passion for achieving targets.
• Sales & Business Acumen: Proven ability to drive sales growth, manage client relationships, and identify new business opportunities.
• Collaboration & Teamwork: A strong team player who effectively works with diverse teams and cross-functional stakeholders.
• Analytical & Technical Proficiency: Competence in Excel, data analysis, and performance tracking to support informed decision-making.
• Leadership & Influence: Skilled in networking, negotiation, and stakeholder management to drive business success.
• Adaptability & Problem-Solving: Ability to navigate dynamic market conditions, identify opportunities, and implement effective solutions to enhance business performance.