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Ascendion

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3.7

based on 57 Reviews

214 Ascendion Jobs

Senior Executive Billing

Ascendion

3.7

based on 57 Reviews

2-4 years

Vadodara

1 vacancy

Senior Executive Billing

Ascendion

posted 1y ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Medical Billing Automation Testing Key Account Management Sales Operations Executive Management

+ 3 more

Job Description

We are looking for a detail-oriented and experienced Senior Executive in Billing to join our finance team
As a Senior Executive - Billing, you will be responsible for overseeing the billing process, ensuring accurate and timely generation of invoices, and managing customer accounts
You will collaborate with internal teams, handle billing inquiries, and contribute to improving billing procedures and systems
Key Responsibilities:Billing Operations: Manage the end-to-end billing process, including invoice generation, verification, and distribution
Ensure accuracy and completeness of billing data, including pricing, quantities, discounts, and terms
Coordinate with sales, operations, and other relevant teams to gather necessary information for billing
Invoice Management: Generate and process invoices based on sales contracts, purchase orders, or service agreements
Verify billing accuracy, resolve any discrepancies, and ensure compliance with billing policies and procedures
Maintain a systematic record of invoices and related documents for future reference
Account Management: Manage customer accounts and maintain up-to-date billing records
Monitor customer payment terms, credit limits, and overdue payments
Follow up on outstanding invoices, send payment reminders, and resolve billing disputes or discrepancies in a timely manner
Maintain good customer relationships through effective communication and problem resolution
Billing System and Process Improvement: Evaluate existing billing systems, processes, and procedures
Identify areas for improvement to enhance efficiency, accuracy, and customer satisfaction
Collaborate with cross-functional teams to implement process enhancements, automation, and system integrations
Provide training and support to team members on billing systems and procedures
Reporting and Analysis: Prepare regular reports and analysis related to billing, revenue, and accounts receivable
Monitor key performance indicators (KPIs) to assess billing performance and identify trends or issues
Provide insights and recommendations to management for improving billing processes and revenue optimization
Compliance and Documentation: Ensure compliance with relevant billing regulations, industry standards, and internal controls
Maintain accurate and organized billing documentation, including contracts, agreements, and customer correspondence
Assist in internal and external audits related to billing and revenue recognition
Customer Service and Support: Address customer inquiries, concerns, and requests related to billing
Provide prompt and accurate responses to customer queries regarding invoices, payment terms, and billing policies
Ensure high levels of customer satisfaction by delivering excellent customer service and resolving issues in a professional and timely manner
Team Collaboration: Collaborate with finance team members, sales teams, and other stakeholders to ensure smooth and efficient billing processes
Communicate and coordinate effectively to resolve billing-related issues and improve interdepartmental workflows
Foster a positive and collaborative work environment