Technical Project Manager

Job Description

We are looking for a highly skilled and proactive Project Manager to lead and manage multiple projects, ensuring their successful delivery within defined scope, timelines, and quality standards. The ideal candidate will have experience in project management, strong technical expertise, and a proven track record of working with cross-functional teams. Fluency in English, experience working with American clients, and a deep understanding of business analysis, workflows, and tools like Lucid Flowchart are essential. This role requires excellent leadership, communication, and problem-solving skills to drive project success and client satisfaction.

Role & Responsibilities:

Project Planning and Execution

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop and maintain a detailed project plan, including timelines, milestones, and resource allocation.
• Coordinate and monitor project activities to ensure they are on track and within the timeframe.

Team Management

• Assemble and manage cross-functional teams, including developers, designers, QA testers, and other relevant roles.
• Assign tasks and responsibilities, set priorities, and ensure effective communication within the team.
• Foster a collaborative and productive team environment, resolving conflicts and addressing issues as they arise.

Risk Management

• Identify potential risks and obstacles to project success and develop mitigation strategies.
• Monitor and manage risks throughout the project lifecycle to minimize disruptions.

Technical Oversight

• Understand the technical aspects of the project and provide guidance to the team on best practices, architecture, and design decisions.
• Ensure that the development process follows established coding standards and quality guidelines.

Communication

• Act as a primary point of contact between the development team, clients, and other stakeholders.
• Communicate project status, updates, and challenges to technical and non-technical audiences.
• Facilitate effective communication and collaboration among team members.

Scope Management

• Manage changes to project scope, assess their impact on timelines and resources, and communicate these changes to stakeholders.
• Balance client requests with project constraints to ensure successful outcomes.

Quality Assurance

• Implement and oversee quality assurance processes, including code reviews, testing, and documentation.
• Ensure that the final product meets the required standards of functionality, performance, and user experience.

Resource Management

• Optimize resource allocation to maximize efficiency and meet project goals.
• Ensure that all resources are used efficiently and effectively.

Client Relationship Management

• Build and maintain strong relationships with American clients, understanding their needs and expectations.
• Provide regular updates, address client concerns, and manage feedback effectively.

Documentation and Tools

• Keep project organization tools up to date.
• Prepare documentation, including flowcharts, database schemas, use cases, and test cases using tools like Lucid Flowchart.

Emergency Response Focus

• The Project Manager is tasked with adeptly managing emergency scenarios, ensuring their prompt availability to provide assistance to both the client and the team during such critical situations. Additionally, emphasis should be placed on the Project Manager's responsibility for maintaining efficient communication with the client, even beyond standard working hours.
  

Key Performance Areas:

• Project Planning and Execution: Develops and maintains a detailed project plan. Ensures project activities are on track and within schedule. Delivers projects within scope and meets goals.
• Team Management: Assembles and manages cross-functional teams. Fosters a collaborative and productive team environment.Resolves conflicts and addresses issues within the team. Provide feedback to team members to improve their performance.
• Risk Management: Identifies potential risks and develops mitigation strategies. Manages risks to minimize disruptions and impact on the project.
• Technical Oversight: Provides guidance on technical best practices and architecture.Ensures development follows coding standards and quality guidelines.
• Communication: Acts as a primary point of contact between teams and stakeholders. Facilitates effective communication and collaboration among team members.Communicates project status and challenges to technical and non-technical audiences.
• Scope Management: Manages changes to project scope. Assesses impact of scope changes on timelines and resources. Balances client requests with project constraints.
• Quality Assurance: Implements and oversees quality assurance processes. Ensures the final product meets required standards of functionality and performance.
• Resource Management: Optimizes resource allocation for maximum efficiency. Ensures efficient and effective use of resources.
• Client Relationship Management: Builds and maintains strong client relationships. Understands client needs and expectations. Provides regular updates, addresses concerns, and manages feedback.
• Documentation and Tools: Keep project organization tools up to date. Prepares documentation such as flowcharts, database schema, use cases, and test cases.

Key Performance Indicators:​

• Project Timeliness: Percentage of projects completed on or before the scheduled deadline. Average time variance between planned and actual project completion dates.
• Team Productivity: Number of tasks completed per team member. Team's capacity utilization percentage. Percentage of team members satisfied with their roles, responsibilities, and working environment.
• Risk Management:​ ​Number of risks identified per project phase.Time taken to identify, analyze and respond to a risk.
• Code Quality: Code review scores and feedback from developers. Percentage of critical bugs detected in code reviews.
• Communication Effectiveness: Number of misunderstandings or miscommunications reported. Frequency and quality of communication with stakeholders.
• Scope Change Management: Number of scope changes.Impact assessment accuracy (how well the impact of scope changes is predicted).
• Quality Assurance Effectiveness: Percentage of defects identified and fixed during testing. User satisfaction with the final product.
• Resource Utilization: Resource allocation efficiency ratio. Resource utilization rate across various roles.
• Client Satisfaction: Client retention rate and referral rate. Client feedback scores on project delivery.
• Documentation Accuracy: ​Percentage of project documentation completed within the expected timeframe Quality of the project documentation was assessed by the development team.​ ​Percentage of time project organization tools are used for project management.

Requirements:

• Experience: 5-8 years in a Project Management role.
• Background: Must have programming experience.
• Specialized Skills:
• Proficient in English with excellent written and verbal communication skills.
• Proven experience working with American clients.
• Knowledge of business analysis and creating workflows/UX for it.
• Proficiency with tools like Lucid Flowchart for creating workflows.
• Understanding of project management frameworks and tools.

Additional Technology Skills:

• If experienced in WordPress: Knowledge of theme development and plugin integration/development.
• If experienced in Web Development: Knowledge of React.js, Node.js, or PHP.
• If experienced in Mobile Development: Knowledge of iOS, Android, React Native, or Flutter.
• Understanding of databases like MongoDB, MySQL, or SQL.
• Familiarity with API development and integration.
• Experience with version control tools like GitLab, GitHub, BitBucket, or SVN.
• Familiarity with payment gateways (e.g., Stripe, PayPal).

Soft Skills:

• Strong leadership ability and motivation skills.
• Analytical and detail-oriented mindset.
• Ability to manage local and remote teams efficiently.
• Effective negotiation, mediation, and conflict resolution.